Vice President Applications & IT PMO
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Key skills for this role
About the Role
Reporting to the Chief Digital & Information Officer, the VP Applications & IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office.
Key Skills for This Role
Responsibilities
- Define and execute Kerzner's application strategy aligned with business and guest experience goals
- Lead the architecture, integration, and governance of Kerzner's application landscape
- Own the application technology roadmap across hospitality systems, business systems, CRM, and commercial distribution
- Evaluate emerging technologies to modernise the application portfolio
- Establish and lead the IT Project Management Office, defining standards and delivery methodologies
- Oversee complex, multi region application implementations, upgrades, and integrations
- Maintain a consolidated project portfolio view for data driven prioritisation
- Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated
- Drive adoption of AI enabled capabilities and automation within core application platforms
- Partner with Data & AI function to ensure applications feed clean data into the enterprise data platform
- Manage strategic vendor and partner relationships across the application portfolio
- Lead vendor selection, contract negotiation, and procurement processes
Requirements
- Bachelor's or master’s degree in computer science, Information Systems, or a related field
- 12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role
- Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP)
- Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors)
- Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API based architectures
- 10+ years of IT project / programme management experience, including large scale, cross functional implementations and PMO leadership
- Demonstrated ability to align application strategy with business outcomes
- Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management
- Proven ability to communicate complex technical concepts to executive and non technical audiences
- Experience leading and developing diverse, high performing global teams
- Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage
- Certifications in project management (PMP, PRINCE2) or ITIL are an advantage
Full Job Posting
Job Summary
- Reporting to the Chief Digital & Information Officer, the VP Applications & IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core bu
Key Responsibilities
- Define and execute Kerzner's application strategy aligned with business and guest experience goals.
- Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand level standards and a target state architecture.
- Own the application technology roadmap across hospitality systems, business systems, CRM, and commercial distribution.
- Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio.
- Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies.
- Oversee complex, multi region application implementations, upgrades, and integrations.
- Maintain a consolidated project portfolio view, enabling data driven prioritisation and resource allocation.
- Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API based architecture.
- Drive adoption of AI enabled capabilities and automation within core application platforms.
- Partner with the Data & AI function to ensure applications feed clean, timely data into the enterprise data platform.
- Manage strategic vendor and partner relationships across the application portfolio.
- Lead vendor selection, contract negotiation, and procurement processes for new application platforms.
Skills, Experience & Educational Requirements
- Bachelor's or master’s degree in computer science, Information Systems, or a related field.
- 12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.
- Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).
- Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).
- Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API based architectures.
- 10+ years of IT project / programme management experience, including large scale, cross functional implementations and PMO leadership.
- Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.
- Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.
- Proven ability to communicate complex technical concepts clearly and persuasively to executive and non technical audiences.
- Experience leading and developing diverse, high performing global teams.
- Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.
- Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.
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