Surveillance Officer, Atlantis The Royal
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Key skills for this role
About the Role
Atlantis The Royal is hiring a Surveillance Officer to monitor guest and staff activities via CCTV, gather intelligence for investigations, and coordinate emergency response. Requires a SIRA license and at least 3 years of CCTV operator experience in a 4 or 5 star hotel.
Key Skills for This Role
Responsibilities
- Monitor permanent and alarm activated CCTV systems in command centres
- Monitor Digital Recording cycle of all CCTV footage
- Report faults and failures of Security Management system
- Liaise with Police and authorized agencies for viewing recorded incidents
- Monitor and coordinate response for emergency situations
- Monitor fire alarm system and use fire control panels
- Provide base radio function for operations resort wide
- Assist Security Managers in collection and presentation of evidence
- Prepare reports as required
Requirements
- Secondary Level education
- Good written and spoken English
- Hospitality experience preferred
- CCTV SIRA License required
- Minimum 3 years experience as CCTV Operator
- At least 3 years experience in 4 or 5 Star Hotel
Full Job Posting
About The Role
- To monitor guests and staffs activities in the resort through the use of CCTV.
- To gather intelligence to support internal and external investigations.
- To conduct assessments of incidents and coordinate response to incidents.
- To provide support to incident commanders for all critical incidents in the hotel and form part of the emergency management plan.
- To have knowledge of electronic security and the security management system to supervise and initiate effective CCTV operation.
- Conduct audits of access control and CCTV investigations to support overall hotel security plan.
Key Duties And Responsibilities
- Monitoring of permanent and alarm activated CCTV systems in the command centres including manual control of cameras to facilitate the monitoring of live incidents.
- Monitoring the Digital Recording cycle of all CCTV footage
- Ensure Digital Video Recording is in accordance with Law 13 2005 of Dubai Law.
- To report in a timely manner all faults and failures of the Security Management system (SiPass) to Security Management and as required, to Facilities or RGS.
- To liaise with the Police and other authorized agencies for the viewing of recorded incidents.
- Monitoring and coordinating response for any emergency situation occurring including detection through CCTV, or alarm activations including fire and panic alarms.
- Monitoring the fire alarm system, including the use of fire control panels and the FAVA system.
- Monitoring and processing evacuation and warning alerts to the resort as required.
- Providing public announcements to the resort as required
- Provide a base radio function for operations resort wide, specifically for security, but including other departments as required (including Facilities Emergency Response Teams).
- Ensure the Command Centre and Security Office is kept in a tidy manner and ensure is thoroughly cleaned once a week.
- Conduct duties as directed by the Surveillance Team Leader and Duty Manager, Directors and Vice President of Security.
About You
- Secondary Level
- Good written and spoken English
- Hospitality experience preferred
- CCTV SIRA License required
- Minimum 3 years experience as CCTV Operator
- At least 3 years experience in 4 or 5 Star Hotel
Benefits
- Competitive, tax free salary paid in UAE Dirhams (AED)
- Generous food and beverage privileges
- Exclusive discounted rates at all Kerzner properties worldwide
- Comprehensive health insurance (with dental coverage)
- Annual flights home
- Life insurance
- Incentive program
- Variety of colleague wellness and social initiatives
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