UX Designer Senior
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Key skills for this role
About the Role
Jobgether is seeking a Senior UX Designer for a partner company to shape and refine the end-to-end user experience for an AI-enabled customer support platform. The role involves designing high-fidelity user interfaces, defining user journeys, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Design high fidelity user interfaces, prototypes, and UX documentation in Figma for enterprise grade, AI enabled support tools
- Define and refine end to end user journeys, including workflows, interaction patterns, edge cases, and system states
- Collaborate with product, engineering, content, and business teams to translate requirements into structured design solutions
- Document design decisions, screen behaviors, and interaction logic to support accurate implementation
- Work within and contribute to established design systems to ensure consistency and scalability
- Iterate on designs based on feedback, technical constraints, and usability considerations
- Support Agile delivery cycles by participating in reviews, refinement sessions, and ongoing design adjustments
- Ensure accessibility and human centered design principles are embedded across all experiences
Requirements
- 3 5+ years of experience in UX or product design with proven delivery of high fidelity, implementation ready work
- Advanced proficiency in Figma, including components, auto layout, responsive design, variants, and prototyping
- Experience designing complex workflows, enterprise tools, or service oriented applications
- Strong ability to translate business and technical requirements into clear user experiences
- Experience working within design systems and contributing to reusable UX patterns
- Familiarity with designing multi state interfaces including error, loading, and edge cases
- Strong collaboration and communication skills across cross functional teams
- Ability to work effectively in Agile environments with shifting priorities
Full Job Posting
Role Overview
- This role focuses on shaping and refining the end to end user experience for an AI enabled customer support platform used by service representatives in complex operational environments. You will transform evolving product requirements into high fidelity, implementation ready designs that guide engin
Accountabilities
- Design high fidelity user interfaces, prototypes, and UX documentation in Figma for enterprise grade, AI enabled support tools
- Define and refine end to end user journeys, including workflows, interaction patterns, edge cases, and system states
- Collaborate with product, engineering, content, and business teams to translate requirements into structured design solutions
- Document design decisions, screen behaviors, and interaction logic to support accurate implementation
- Work within and contribute to established design systems to ensure consistency and scalability
- Iterate on designs based on feedback, technical constraints, and usability considerations
- Support Agile delivery cycles by participating in reviews, refinement sessions, and ongoing design adjustments
- Ensure accessibility and human centered design principles are embedded across all experiences
Requirements
- 3 5+ years of experience in UX or product design with proven delivery of high fidelity, implementation ready work
- Advanced proficiency in Figma, including components, auto layout, responsive design, variants, and prototyping
- Experience designing complex workflows, enterprise tools, or service oriented applications
- Strong ability to translate business and technical requirements into clear user experiences
- Experience working within design systems and contributing to reusable UX patterns
- Familiarity with designing multi state interfaces including error, loading, and edge cases
- Strong collaboration and communication skills across cross functional teams
- Ability to work effectively in Agile environments with shifting priorities
Benefits
- Competitive compensation package aligned with experience and market standards
- Remote friendly work model with flexibility depending on project and client needs
- Opportunity to work on cutting edge AI enabled product experiences
- Collaborative, cross functional environment with strong product and design culture
- Exposure to enterprise scale systems and complex UX challenges
- Professional growth opportunities through challenging, high impact projects
- Inclusive and knowledge sharing team culture
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