UX/Concept Designer
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Key skills for this role
About the Role
What You Will Design The user interface of the FFL platform, including layout, navigation, and interaction patterns, using a consistent design system End-to-end user journeys ac.
Key Skills for This Role
Responsibilities
- Design the user interface of the FFL platform, including layout, navigation, and interaction patterns
- Design end to end user journeys across the platform, from onboarding through everyday use
- Design conversational and agent interaction patterns for AI agents
- Design multilingual experiences, including Arabic, for agents and interfaces
- Create prototypes and concepts for testing and validation
- Maintain a design system and reusable component library
- Run lightweight user research and usability testing
- Work directly with AI Engineers and Integration Engineer to ensure technical feasibility
Requirements
- Strong portfolio of UX/UI and concept design work
- Experience designing for software platforms, ideally SaaS, enterprise, or platform products
- Experience with Microsoft technologies (Microsoft 365, Power Platform, or Copilot Studio interfaces)
- Experience designing end to end user journeys
- Strong communication skills and ability to work directly with engineers
- Working understanding of frontend and backend systems interaction
Full Job Posting
What You Will Design
- The user interface of the FFL platform, including layout, navigation, and interaction patterns, using a consistent design system
- End to end user journeys across the platform, from onboarding through everyday use
- Conversational and agent interaction patterns: how our AI agents communicate confidence, limitations, and handoff to a human
- Multilingual experiences, including Arabic, for agents and interfaces used across the region
- Prototypes and concepts that get tested and validated before engineering time is committed to building them
What You Will Do
- Design the FFL platform's UI and user journeys, working from concept through to build ready handoff
- Design how our AI agents and AI Teammates communicate, including conversational flow, tone, and recovery when an agent gets something wrong
- Work directly with AI Engineers and the Integration Engineer to make sure your designs are technically implementable, not just visually appealing
- Maintain a design system and reusable component library for the FFL platform
- Run lightweight user research and usability testing to validate design decisions
- Design with Arabic and multilingual use in mind from the start, not as an afterthought translation pass
What You Bring
- A strong portfolio of UX/UI and concept design work that you can walk us through in detail. This is a hard requirement, applications without a portfolio will not be considered
- Demonstrable experience designing for software platforms, ideally SaaS, enterprise, or platform products
- Experience working with Microsoft technologies (Microsoft 365, Power Platform, or Copilot Studio interfaces). This is a hard requirement, given the Microsoft first stack we build on
- Experience designing end to end user journeys, not just individual screens
- Strong communication skills, with demonstrable ability to work directly with engineers and technical architects through to delivery
- A working understanding of how frontend and backend systems interact, sufficient to design solutions that are realistic to build, not just visually appealing
Nice to Have
- Experience designing for AI, agent, or conversational interfaces, particularly where you have shaped how an AI system communicates with users
- Experience with dynamic, AI generated, or personalised content design, where the interface adapts to model output rather than static content
- Arabic language skills, written and spoken. This is a strong advantage given our multilingual customer base and the need to design conversational patterns and user journeys that work naturally in Arabic, not just translated from English
- Based in Saudi Arabia, or willing to relocate
- Familiarity with accessibility standards for enterprise software
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