UX/Concept Designer
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Key skills for this role
About the Role
Sulava MEA is looking for a UX/Concept Designer to shape the platform and product experience behind Frontier Firm Live, an AI agent offering. The role involves designing UI, user journeys, conversational patterns, and multilingual experiences.
Key Skills for This Role
Responsibilities
- Design the FFL platform's UI and user journeys from concept through to build ready handoff
- Design how AI agents and AI Teammates communicate, including conversational flow, tone, and recovery
- Work directly with AI Engineers and Integration Engineer to ensure designs are technically implementable
- Maintain a design system and reusable component library for the FFL platform
- Run lightweight user research and usability testing to validate design decisions
- Design with Arabic and multilingual use in mind from the start
Requirements
- Strong portfolio of UX/UI and concept design work
- Demonstrable experience designing for software platforms, ideally SaaS, enterprise, or platform products
- Experience working with Microsoft technologies (Microsoft 365, Power Platform, or Copilot Studio interfaces)
- Experience designing end to end user journeys
- Strong communication skills and ability to work directly with engineers
- Working understanding of how frontend and backend systems interact
Full Job Posting
Why This Role Matters
- Sulava MEA is building the platform and product experience behind Frontier Firm Live, our AI agent offering for enterprise customers across the Middle East and Africa.
- We are looking for a UX/Concept Designer who can shape that experience end to end: the platform interface, the user journeys, and how our AI agents actually behave, sound, and respond.
What You Will Design
- The user interface of the FFL platform, including layout, navigation, and interaction patterns.
- End to end user journeys across the platform, from onboarding through everyday use.
- Conversational and agent interaction patterns: how our AI agents communicate confidence, limitations, and handoff to a human.
- Multilingual experiences, including Arabic, for agents and interfaces used across the region.
- Prototypes and concepts that get tested and validated before engineering time is committed.
What You Will Do
- Design the FFL platform's UI and user journeys, working from concept through to build ready handoff.
- Design how our AI agents and AI Teammates communicate, including conversational flow, tone, and recovery.
- Work directly with AI Engineers and the Integration Engineer to make sure your designs are technically implementable.
- Maintain a design system and reusable component library for the FFL platform.
- Run lightweight user research and usability testing to validate design decisions.
- Design with Arabic and multilingual use in mind from the start.
What You Bring
- A strong portfolio of UX/UI and concept design work.
- Demonstrable experience designing for software platforms, ideally SaaS, enterprise, or platform products.
- Experience working with Microsoft technologies (Microsoft 365, Power Platform, or Copilot Studio interfaces).
- Experience designing end to end user journeys, not just individual screens.
- Strong communication skills, with demonstrable ability to work directly with engineers and technical architects.
- A working understanding of how frontend and backend systems interact.
Nice to Have
- Experience designing for AI, agent, or conversational interfaces.
- Experience with dynamic, AI generated, or personalised content design.
- Arabic language skills, written and spoken.
- Based in Saudi Arabia, or willing to relocate.
- Familiarity with accessibility standards for enterprise software.
How We Work
- Sulava MEA is a Frontier Firm: fast, clear, and deeply collaborative.
- Our culture is built on trust, expertise, and action.
- Benefits include health insurance, flexible working arrangements, a professional development budget, and relocation support.
Additional Application Requirements
- Please include a link to your portfolio.
- Optional: include a link to a short video introducing yourself and your design approach.
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