Treatment Coordinator (Junior Dental)
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About the Role
Treatment Coordinator (Junior Dental) Invisalign Center Dubai | Full-Time | Dubai Invisalign Center Dubai is a specialized clinic focused only on Invisalign treatment. We combine advanced 3D technology with modern smile design to give patients a smooth, wire-free experience.
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Treatment Coordinator (Junior Dental)
Invisalign Center Dubai \| Full-Time \| Dubai
Invisalign Center Dubai is a specialized clinic focused only on Invisalign treatment.
We combine advanced 3D technology with modern smile design to give patients a smooth, wire-free experience.
Our goal is simple: clear communication, high-quality care, and a patient journey that feels easy from start to finish.
We are looking for a Treatment Coordinator for our Junior Dental who is confident, organized, and people focused.
This role is key to how patients experience our clinic.
Role Overview
You will guide patients through their full journey — from first inquiry to treatment completion.
You will explain treatment plans clearly, manage appointments, handle follow-ups, and ensure every patient feels informed and supported.
Key Responsibilities
- Manage patient communication (WhatsApp, phone, email, in person).
- Explain treatment plans, procedures, and costs in a clear and simple way.
- Support doctors during consultations when needed.
- Schedule and manage appointments using DOK32.
- Handle insurance processes (pay & claim) and patient billing.
- Send treatment quotations and follow up consistently.
- Track patient inquiries and convert leads into booked consultations.
- Maintain accurate patient records and updates in the system.
- Handle patient concerns professionally and resolve issues quickly.
- Coordinate with clinical and admin teams for smooth daily operations.
Requirements
- Strong communication skills — clear, confident, and patient-focused.
- Friendly, presentable, and comfortable speaking with different personalities.
- Experience in dental, orthodontic, or healthcare settings.
- Knowledge of insurance processes is required.
- Organized, detail-oriented, and able to manage multiple tasks.
- Comfortable using systems (DOK32 experience is a plus).
- Invisalign or orthodontic experience is an advantage.
- Background in customer service or patient care is preferred.
- European preferred.
What We Value
We are looking for someone proactive.
You follow up, take ownership, and keep things moving.
You stay calm under pressure and handle patients with respect and clarity.
If you meet the requirements and are ready to take responsibility, apply now!
Please share your CV at **hrinvisaligncenter@gmail.com**.
Only shortlisted candidates will be contacted.
Pay: From AED10,000.00 per month
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