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indeed

Dental Receptionist

Invisalign Center
Dubai, UAE
Full Time
Mid
Onsite
AED 10,000/month
1 months ago
Appointment SchedulingPatient CoordinationCommunicationCustomer ServiceDental TerminologyInsurance Processing
Free

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Key skills for this role

Appointment SchedulingPatient CoordinationCommunication
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Job Overview

  • Junior Dental, a division of Invisalign Centre Dubai, seeks a Pediatric Dental Receptionist to create a positive experience for children and families.

Key Responsibilities

  • Welcome children and parents with a warm and professional approach.
  • Answer phone calls, WhatsApp messages, and social media inquiries promptly and professionally.
  • Schedule, confirm, and manage appointments accurately.
  • Send appointment reminders and follow up with parents as needed.
  • Handle cancellations, no shows, and rescheduling efficiently.
  • Register new patients and maintain complete and accurate records.
  • Coordinate with dentists and dental assistants to ensure smooth patient flow.
  • Process insurance approvals and follow up on pending requests.
  • Manage billing, payments, and receipts when required.
  • Maintain confidentiality of patient information at all times.
  • Keep the reception area organised and presentable.

Requirements

  • Proven experience as a Dental Receptionist in a Pediatric Dental Clinic.
  • Strong understanding of dental appointment scheduling and patient coordination.
  • Experience dealing with children and communicating effectively with parents.
  • Excellent verbal and written communication skills in English and a positive attitude.
  • Familiarity with dental terminology, insurance processes, and clinic software.
  • Strong organisational skills and attention to detail.
  • Ability to multitask and remain calm in a fast paced environment.
  • Knowledge of dental terminology and insurance procedures is an advantage.
  • Immediate joiners are preferred.

What We Value

  • Friendly, patient, and compassionate approach.
  • Professional and polished manner.
  • Reliability and strong sense of responsibility.
  • Ability to anticipate issues and resolve them quickly.
  • Commitment to delivering excellent patient service.

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