Training Manager
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Key skills for this role
About the Role
COREcruitment seeks an experienced Training Manager to lead learning & development for a hospitality group in Saudi Arabia. The role involves building a training department and in-house Hospitality Academy, designing onboarding and leadership programs, and supporting multi-site restaurant operations.
Key Skills for This Role
Responsibilities
- Develop and implement the Group's Learning & Development strategy for the restaurant division
- Design, launch and manage the company's in house Hospitality Academy
- Create structured onboarding programmes for all restaurant employees
- Develop leadership pathways for supervisors, restaurant managers and future leaders
- Deliver engaging training programmes on guest service, operational excellence, F&B knowledge and leadership
- Standardise training materials, SOPs and operational best practices across all restaurant brands
- Partner with operational leaders to identify training needs and performance improvement opportunities
- Develop digital learning content, training manuals and competency frameworks
- Measure training effectiveness through operational KPIs, guest satisfaction and employee development metrics
- Coach restaurant management teams to become effective trainers and mentors
- Support new restaurant openings and expansion projects across Saudi Arabia
Requirements
- Proven experience as Training Manager, L&D Manager or senior hospitality training role within F&B/restaurant group
- Multi site hospitality or restaurant experience
- Previous experience within the Middle East
- Fluency in English (verbal and written)
- Excellent presentation, facilitation and stakeholder management skills
- Strong organizational and project management abilities
Full Job Posting
Overview
- An exciting opportunity for an experienced Training Manager to join an expanding hospitality group leading the L&D function across its growing portfolio of restaurants in Saudi Arabia.
- Based in Jeddah, reporting to senior leadership, the role offers the chance to build, shape and elevate the company's training department and establish a best in class in house Hospitality Academy.
Requirements
- Fluency in both verbal and written English essential
- Regular travel throughout the Kingdom required
- Proven experience as Training Manager, L&D Manager or senior position within a hospitality (F&B focused) or restaurant group
- Multi site hospitality or restaurant experience desirable
- Previous experience within the Middle East essential
- Demonstrated success in designing and implementing structured training programmes and leadership development initiatives
- Passion for developing people and creating high performing service cultures
- Excellent presentation, facilitation and stakeholder management skills
- Strong organisational and project management abilities
Key Responsibilities
- Develop and implement the Group's Learning & Development strategy for the restaurant division
- Design, launch and manage the company's in house Hospitality Academy
- Create structured onboarding programmes for all restaurant employees
- Develop leadership pathways for supervisors, restaurant managers and future leaders
- Deliver engaging training programmes focused on guest service, operational excellence, F&B knowledge and leadership development
- Standardise training materials, SOPs and operational best practices across all restaurant brands
- Partner with operational leaders to identify training needs and performance improvement opportunities
- Develop digital learning content, training manuals and competency frameworks
- Measure training effectiveness through operational KPIs, guest satisfaction and employee development metrics
- Coach restaurant management teams to become effective trainers and mentors
- Support new restaurant openings and expansion projects across Saudi Arabia
Salary Package
- Negotiable single expat package
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