Senior Director of Operations - Facility Management Cleaning Services (GCC Region)
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Key skills for this role
About the Role
COREcruitment seeks a Senior Director of Operations for an expanding integrated facilities management organization in the GCC region. The role leads all cleaning operations, manages large-scale service delivery, and drives profitability.
Key Skills for This Role
Responsibilities
- Lead and oversee all facility management cleaning operations across an extensive portfolio including schools, hospitals, universities, and airline catering
- Develop and execute operational strategies aligned with company objectives and growth plans
- Manage regional operational teams, including Operations Managers and Area Managers
- Ensure consistent service excellence and compliance with contractual obligations and SLAs
- Drive operational efficiencies and cost optimization initiatives
- Monitor budgets, profitability, and P&L performance across operational portfolios
- Oversee workforce planning and management of large multicultural teams
- Build and maintain strong relationships with clients, consultants, and stakeholders
- Lead contract mobilization, transitions, and new business implementation projects
- Ensure adherence to GCC health, safety, environmental, and labor regulations
Requirements
- Bachelor's degree in Business, Operations, Facilities Management, Engineering, or related discipline
- Minimum 12 15 years of progressive leadership experience within GCC facility management and cleaning services
- Proven experience managing large scale, multi site operations across GCC markets
- Strong understanding of soft services, cleaning operations, and integrated facilities management
- Experience managing workforces exceeding 1,000+ employees is highly advantageous
- Strong financial management experience including budgeting, forecasting, and P&L accountability
- Demonstrated experience in contract mobilization and operational transformation
- Excellent leadership, negotiation, and stakeholder engagement skills
- Strong knowledge of GCC labor laws, HSE standards, and operational compliance requirements
Full Job Posting
About the Company
- My client is an expanding integrated facilities management organization delivering high quality cleaning and support services across the GCC.
The Role
- The Senior Director of Operations will provide strategic and operational leadership for all cleaning operations across the region.
- The successful candidate will oversee large scale service delivery, optimize operational performance, lead multi country teams, and ensure exceptional client satisfaction while driving profitability and business growth.
Key Responsibilities
- Lead and oversee all facility management cleaning operations across an extensive portfolio including schools, hospitals, universities, airline catering and other projects.
- Develop and execute operational strategies aligned with company objectives and growth plans.
- Manage regional operational teams, including Operations Managers, Area Managers, and support functions.
- Ensure consistent service excellence and compliance with contractual obligations and SLAs.
- Drive operational efficiencies and cost optimization initiatives.
- Monitor budgets, profitability, and P&L performance across operational portfolios.
- Oversee workforce planning and management of large multicultural teams.
- Build and maintain strong relationships with clients, consultants, and stakeholders.
- Lead contract mobilization, transitions, and new business implementation projects.
- Ensure adherence to GCC health, safety, environmental, and labor regulations.
- Introduce technology and innovation initiatives to improve productivity and service quality.
- Develop and implement KPI frameworks and performance management systems.
Candidate Profile
- Bachelor's degree in Business, Operations, Facilities Management, Engineering, or a related discipline.
- MBA or postgraduate qualification preferred.
- Minimum 12–15 years of progressive leadership experience within GCC facility management and cleaning services.
- Proven experience managing large scale, multi site operations across GCC markets.
- Strong understanding of soft services, cleaning operations, and integrated facilities management.
- Experience managing workforces exceeding 1,000+ employees is highly advantageous.
- Strong financial management experience including budgeting, forecasting, and P&L accountability.
- Demonstrated experience in contract mobilization and operational transformation.
- Excellent leadership, negotiation, and stakeholder engagement skills.
- Strong knowledge of GCC labor laws, HSE standards, and operational compliance requirements.
What We Offer
- Competitive base salary plus allowances for housing and transport.
- Full family status and benefits offered.
- Annual flight allowance.
- Medical insurance.
- Performance based bonus.
- Opportunity to lead a high growth regional operation.
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