Telesales Executive
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Key skills for this role
About the Role
Responsible for making outbound calls, nurturing leads, utilizing sales techniques, and providing excellent customer service with a focus on telesales.
Key Skills for This Role
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Overview
- Making proactive outbound calls to Leads to introduce projects or services and persuade them to schedule the appointments with the Sales Manager.
- Following up with potential Leads to nurture leads and qualify them and convert them into sales.
- Identifying and qualifying potential leads through various sources like databases, referrals, and marketing campaigns.
- Gaining a thorough understanding of the Projects or services being offered to effectively communicate their features and benefits to customers.
- Building and maintaining strong relationships with prospects, customers, addressing their inquiries, and providing excellent customer service.
- Utilizing effective sales techniques, such as objection handling, upselling, and cross-selling, to maximize sales opportunities.
- Collaborating with marketing, project, and customer support teams to align strategies and enhance the overall customer experience.
- Representing the company in a professional manner, adhering to company policies and ethics.
- Any other work that may be assigned to you with your portfolio.
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