Telephone Operator
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts is hiring a Telephone Operator to deliver exceptional guest experiences. The role involves processing operational needs, addressing guest requests, and completing reports.
Key Skills for This Role
Responsibilities
- Process operational needs, address guest requests, and complete reports
- Share highlights of the local area with guests
- Maintain confidentiality and protect company assets
- Uphold quality standards and professional appearance
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 10 pounds
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out.
- We want to build an experience that is memorable and unique.
- Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
Responsibilities
- Process operational needs, address guest requests, complete reports, or share highlights of the local area.
- Create a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Stand, sit, or walk for an extended time; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About Le Méridien
- At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life.
- Our guests are curious and creative, cosmopolitan culture seekers.
- We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life.
- In joining Le Méridien, you join a portfolio of brands with Marriott International.
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