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Executive Sous Chef

Le Méridien Hotels & Resorts
Dubai, UAE
Full Time
Manager
Onsite
Today
Culinary ArtsKitchen ManagementMenu DevelopmentFood SafetyCost ControlTeam Leadership
Free

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Key skills for this role

Culinary ArtsKitchen ManagementMenu Development
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Job Summary

  • Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions.
  • Works to continually improve guest and employee satisfaction while maximizing financial performance.
  • Assists in supervising all kitchen areas to ensure consistent, high quality product.

Candidate Profile Education and Experience

  • High school diploma or GED; 6 years experience in culinary, food and beverage, or related professional area.
  • OR 2 year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience.

Core Work Activities Assisting in Leading Kitchen Operations

  • Provides direction for all day to day operations.
  • Understands employee positions to perform duties in their absence.
  • Provides guidance and direction to subordinates.
  • Utilizes interpersonal and communication skills to lead and influence.
  • Encourages mutual trust and cooperation among team members.
  • Serves as a role model.
  • Ensures property policies are administered fairly.
  • Reviews staffing levels to meet guest service and financial objectives.
  • Establishes open collaborative relationships.
  • Solicits employee feedback.
  • Supervises and coordinates activities of cooks and workers.
  • Demonstrates new cooking techniques and equipment.

Setting and Maintaining Goals for Culinary Function

  • Develops and implements guidelines for purchasing and receiving.
  • Establishes goals including performance, budget, and team goals.
  • Communicates safety procedures.
  • Manages department controllable expenses.
  • Participates in budgeting process.
  • Implements brand's safety standards.

Ensuring Culinary Standards and Responsibilities

  • Provides direction for menu development.
  • Monitors quality of raw and cooked food products.
  • Determines food presentation.
  • Recognizes superior quality products.
  • Ensures compliance with food handling and sanitation standards.
  • Follows proper handling and temperature of food products.
  • Ensures employees maintain required certifications.
  • Maintains purchasing, receiving and food storage standards.
  • Prepares and cooks foods of all types.

Ensuring Exceptional Customer Service

  • Provides service behaviors above and beyond.
  • Improves service by communicating and assisting individuals.
  • Manages day to day operations to meet customer expectations.
  • Displays leadership in guest hospitality.
  • Interacts with guests for feedback.
  • Responds to guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Reviews comment cards and satisfaction results.

Managing Human Resource Activities

  • Identifies developmental needs and coaches others.
  • Ensures employees are treated fairly.
  • Trains kitchen associates on cooking and plate presentations.
  • Administers performance appraisal process.
  • Interacts with Banquet Chef and Catering on training.
  • Observes service behaviors and provides feedback.
  • Manages progressive discipline procedures.
  • Ensures disciplinary procedures are completed according to SOPs.

Additional Responsibilities

  • Provides information to teams by telephone, email, or in person.
  • Analyzes information to solve problems.

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