Telemarketing Specialist
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Key skills for this role
About the Role
ALPHA STAR MARKETING MANAGEMENT LLC seeks a full-time, on-site Telemarketing Specialist in Dubai. The role involves making outbound calls, qualifying leads, managing CRM records, and supporting sales campaigns.
Key Skills for This Role
Responsibilities
- Make outbound calls to prospective and existing clients to introduce services, qualify leads, and schedule follow up appointments
- Actively manage call lists and CRM records, track call outcomes, and maintain accurate documentation
- Respond to incoming inquiries, provide clear information about offerings, and handle basic objections
- Collaborate with sales and marketing teams to refine call scripts, share feedback, and support campaign execution
Requirements
- Strong lead generation skills
- Proficiency in sales activities such as outbound calling, objection handling, upselling, and closing warm opportunities
- Excellent communication abilities
- Customer service and customer support skills
- Previous experience in telemarketing, inside sales, or a call center environment preferred
- Familiarity with CRM systems and basic data entry
- Ability to work on site in Dubai
- High school diploma or equivalent required
- Fluency in English and Arabic required
Full Job Posting
Role Description
- This is a full time, on site Telemarketing Specialist role based in Dubai.
Responsibilities
- Make outbound calls to prospective and existing clients to introduce services, qualify leads, and schedule follow up appointments.
- Actively manage call lists and CRM records, track call outcomes, and maintain accurate documentation.
- Respond to incoming inquiries, provide clear information about offerings, and handle basic objections.
- Collaborate with sales and marketing teams to refine call scripts, share feedback, and support campaign execution.
Qualifications
- Strong lead generation skills.
- Proficiency in sales activities such as outbound calling, objection handling, upselling, and closing warm opportunities.
- Excellent communication abilities.
- Customer service and customer support skills.
- Previous experience in telemarketing, inside sales, or a call center environment preferred.
- Familiarity with CRM systems and basic data entry.
- Ability to work on site in Dubai.
- High school diploma or equivalent required.
- Fluency in English and Arabic required.
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