Telemarketer
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Key skills for this role
About the Role
Vibes Events seeks a Telemarketer for ADNEC Capital Events. The role involves high-volume outbound calls, lead generation, CRM management, and supporting sales and marketing. Requires proven telemarketing experience and CRM skills.
Key Skills for This Role
Responsibilities
- Execute high volume outbound calls to prospects and leads in a professional and persuasive manner
- Consistently achieve daily, weekly and monthly call targets and KPIs
- Engage prospects to identify interest, qualify opportunities, and generate leads for the sales team
- Handle objections confidently and maintain a positive, professional tone
- Maintain accurate and up to date records of all calls, outcomes and follow ups in the CRM system
- Update and manage prospect data, ensuring information is complete, current and properly categorised
- Use CRM data to prioritise follow up actions and support pipeline reporting
- Work closely with the sales and marketing team to align outreach efforts with ongoing campaigns and event priorities
- Provide feedback on call quality, lead patterns and common objections to help refine targeting and messaging
Requirements
- Proven experience in outbound telemarketing or tele sales with a track record of meeting or exceeding call targets and KPIs
- Solid hands on experience with CRM systems, including data entry, lead management, and pipeline updating
- Strong verbal communication skills in English
- Ability to handle objections calmly and keep conversations on track
- Self motivated, organised and reliable with strong attention to detail
- Prior experience in events, exhibitions or MICE industry is an advantage
Full Job Posting
About the Role
- Vibes Events is seeking a driven and results oriented Telemarketer to support the commercial operations of ADNEC Capital Events.
- You will be responsible for conducting high volume outbound calls, engaging prospects, achieving targets, and maintaining accurate records across CRM systems.
Location and Contract
- Location: Abu Dhabi, UAE
- Client: ADNEC (Capital Events)
- Contract Duration: 3 Months (Further Extendable until January 2027)
- Working Days: Monday to Saturday, 9:00 AM – 6:00 PM (Sunday Off)
What You'll Do
- Execute high volume outbound calls to prospects and leads in a professional and persuasive manner.
- Consistently achieve daily, weekly and monthly call targets and KPIs.
- Engage prospects to identify interest, qualify opportunities, and generate leads for the sales team.
- Handle objections confidently and maintain a positive, professional tone throughout all interactions.
- Maintain accurate and up to date records of all calls, outcomes and follow ups in the CRM system.
- Update and manage prospect data, ensuring information is complete, current and properly categorised.
- Use CRM data to prioritise follow up actions and support pipeline reporting to the wider team.
- Work closely with the sales and marketing team to align outreach efforts with ongoing campaigns and event priorities.
- Provide feedback on call quality, lead patterns and common objections to help refine targeting and messaging.
What We Are Looking For
- Proven experience in outbound telemarketing or tele sales, with a demonstrated track record of meeting or exceeding call targets and KPIs.
- Solid hands on experience with CRM systems, including data entry, lead management, and pipeline updating; familiarity with tools such as Salesforce, HubSpot, or similar is preferred.
- Strong verbal communication skills in English; clear, confident and professional telephone manner.
- Ability to handle objections calmly and keep conversations on track in a target driven environment.
- Self motivated, organised and reliable with strong attention to detail in all data handling tasks.
- Prior experience in the events, exhibitions or MICE industry is an advantage.
Additional Information
- Initial contract duration is 3 months, extendable until January 2027 based on project requirements and performance.
- Candidates must be flexible regarding contract extension as required by business needs.
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