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Technology & Transformation- Customer Strategy & Design - New Grad 2027- Multiple Locations
Deloitte
Calgary, CAN
Full-time
Hybrid
CAD 65,000 to CAD 122,000,
Discovered 2 weeks ago
Customer experience strategyCustomer and market researchQualitative and quantitative researchData analysisAI-enabled toolsMicrosoft Office Suite
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Customer experience strategyCustomer and market researchQualitative and quantitative research
Role Overview
Join Deloitte’s Customer Strategy team as an Analyst supporting customer experience, research, strategy, design, technology, and data-driven transformation projects.
Work with multidisciplinary teams on client pursuits and projects to translate strategy into practical solutions.
The role is available in Toronto, Calgary, Halifax, Montreal, and Vancouver.
Key Skills for This Role
Customer experience strategyCustomer and market researchQualitative and quantitative researchData analysisAI-enabled toolsMicrosoft Office Suite
Full Job Posting
Role overview
Join Deloitte’s Customer Strategy team as an Analyst supporting customer experience, research, strategy, design, technology, and data-driven transformation projects.
Work with multidisciplinary teams on client pursuits and projects to translate strategy into practical solutions.
The role is available in Toronto, Calgary, Halifax, Montreal, and Vancouver.
Key opportunities
- Generate customer and market insights through qualitative and quantitative research and analysis of customer, financial, and operational data.
- Shape customer experiences and strategies through journey, product, service, and experience design.
- Create client-ready presentations, workshop materials, digital assets, and other strategic deliverables.
- Collaborate across design, technology, data, and delivery teams to support digital solutions and implementation.
- Use approved AI tools to accelerate research, synthesis, analysis, storytelling, drafting, and prototyping.
- Identify practical AI use cases and help develop tangible AI-enabled solutions under responsible AI guidelines.
Candidate requirements
- Be working toward a post-secondary degree and graduating by September 2027.
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