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Technology Business Analyst

DUBAI FUTURE FOUNDATION
Dubai, UAE
Full Time
Entry
1 months ago
Business AnalysisRequirements GatheringProcess ModelingUser Acceptance TestingAgile MethodologiesData Analysis
Free

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Business AnalysisRequirements GatheringProcess Modeling
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Life at Dubai Future Foundation

  • Dubai Future Foundation (DFF) aims to realize the wise vision of Dubai’s leadership to institutionalize the envisioned future and forward thinking methodologies, while positioning Dubai as the leading city of the future.
  • Under the supervision of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the DFF runs and oversees many futureproofing projects and initiatives.

Life at Research, Development & Innovation (RDI)

  • Research, Development & Innovation (RDI) is Dubai Future Foundation’s dedicated research arm, established to advance applied and frontier research that directly shapes Dubai’s innovation agenda.
  • RDI will house multiple specialised research centers, each focused on distinct domains, creating a collaborative ecosystem.

Where does this role fit into the bigger picture?

  • This role bridges the gap between business needs and technology delivery, working hand in hand with the Head of Technology to translate strategic objectives into actionable system and process requirements.

Your Responsibilities

  • Collaborate closely with the Head of Technology to define and deliver technology solutions that support the research, development and innovation program strategy.
  • Discover, document, and validate business and functional requirements from stakeholders across departments, ensuring clarity and alignment before development begins.
  • Perform system analysis to assess current state processes and systems, identifying gaps, inefficiencies, and opportunities for improvement.
  • Produce detailed business requirements documents (BRDs), functional specifications, user stories, process flow diagrams, and use cases.
  • Support the delivery of digital projects such as the Trusted Research Environment (TRE), collaboration portals, CRM systems, and IP management platforms, ERP systems, etc.
  • Explore and evaluate the application of agentic AI systems and data driven tools to enhance research workflows, automate routine processes, and unlock new analytical capabilities across RDI’s platforms.
  • Manage requirements backlogs within infrastructure projects (Azure), ensuring traceability from business need to technical delivery.
  • Conduct user acceptance testing (UAT), coordinate with end users, and validate that delivered solutions meet defined requirements.
  • Support data analysis and reporting needs, working with internal teams and external research partners, including academic institutions, global think tanks, and government entities, to define data structures, dashboards, and reporting frameworks.
  • Assist in the evaluation of third party vendors and platforms by documenting technical requirements and participating in RFP and assessment processes.
  • Produce user guides, training materials, and SOPs to support adoption of new systems and processes across teams.
  • Support organisational change management as new systems, platforms, and processes are introduced across RDI, including stakeholder communication, training coordination, adoption tracking, and feedback collection.

Who We're Looking For?

  • Bachelor’s or Master’s degree in Business Administration, Information Systems, Computer Science, or a related field.
  • Minimum of 1 2 years of experience in business analysis, with demonstrated ability to work on complex IT or digital transformation projects.
  • Experience working closely with IT teams and managers, translating technical concepts for business audiences and vice versa.
  • Proficiency in Agile methodologies with hands on experience for backlog management and requirements tracking.
  • Strong skills in process modelling, requirements documentation, and use case development using tools. BPMN 2.0 notation knowledge is a plus.
  • Experience with systems analysis, including current state assessment, gap analysis, and solution design; prior experience as a Systems Analyst is a strong plus.

What Dubai Future Foundation offers?

  • We will offer you a unique opportunity to work with people who are passionate about the future and establishing Dubai as one of the leading cities of the world.
  • You will have the chance to work on exciting and new projects, work in a highly diverse and fast paced environment that fosters creativity, disruptive ideas, and innovation.

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