Technical Lead Analyst - Billing & Pricing Platforms
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Key skills for this role
About the Role
Scotiabank is seeking a Technical Lead Analyst for Billing & Pricing Platforms to own end-to-end delivery for the platform support team. The role leads a cross-functional team, manages backlog and roadmap, and ensures scalable, reliable solutions.
Key Skills for This Role
Responsibilities
- Own end to end delivery for platform support team, ensuring solutions are scalable, reliable, and aligned to business outcomes
- Lead a cross functional team (engineering + QA), driving execution, accountability, and high quality delivery
- Partner with Product Owners and stakeholders to translate business objectives into technical solutions and deliverables
- Own and manage the team backlog, ensuring proper prioritization across features, defects, technical debt, and operational improvements
- Drive and maintain the team’s roadmap, ensuring alignment with business priorities and platform strategy
- Collaborate with architects to define system design, API contracts, and service interactions aligned to enterprise standards
- Provide hands on technical leadership through design reviews, troubleshooting, and guidance on complex implementations
- Drive sprint planning, backlog refinement, and delivery commitments with a focus on predictability and outcomes
- Identify and close gaps in existing processes, workflows, and delivery models to improve efficiency and reduce friction
- Own production stability, including incident management, root cause analysis, and permanent fixes
- Work closely with QA to ensure quality is embedded early through test strategy and automation
- Proactively identify risks, dependencies, and bottlenecks, and drive mitigation plans
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field
- 8+ years of experience in software engineering with proven experience leading teams and owning delivery
- Strong experience delivering solutions in microservices architecture, REST APIs, and event driven systems (Kafka or similar)
- Hands on technical expertise (e.g., Java/Spring Boot, databases) with ability to guide and review engineering work
- Experience managing engineering backlogs and roadmaps
- Strong understanding of system design, integrations, and distributed systems
- Proven ability to drive end to end delivery
- Experience improving team efficiency, delivery predictability, and process maturity
- Strong knowledge of Agile/Scrum practices with focus on outcome driven execution
- Experience working with Product Owners and stakeholders to align on priorities
- Strong stakeholder management skills across business, operations, and engineering teams
- Experience supporting production systems including incident management, root cause analysis, and operational excellence
Full Job Posting
The Role
- Contributes to the overall success of the Global Payments Technology in Canada and globally.
- Ensures specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives.
- All activities conducted are following governing regulations, internal policies and procedures.
What You’ll Do
- Own end to end delivery for platform support team, ensuring solutions are scalable, reliable, and aligned to business outcomes.
- Lead a cross functional team (engineering + QA), driving execution, accountability, and high quality delivery.
- Partner with Product Owners and stakeholders to translate business objectives into technical solutions and deliverables.
- Own and manage the team backlog, ensuring proper prioritization across features, defects, technical debt, and operational improvements.
- Drive and maintain the team’s roadmap, ensuring alignment with business priorities and platform strategy.
- Collaborate with architects to define system design, API contracts, and service interactions aligned to enterprise standards.
- Provide hands on technical leadership through design reviews, troubleshooting, and guidance on complex implementations.
- Drive sprint planning, backlog refinement, and delivery commitments with a focus on predictability and outcomes.
- Identify and close gaps in existing processes, workflows, and delivery models to improve efficiency and reduce friction.
- Own production stability, including incident management, root cause analysis, and permanent fixes.
- Work closely with QA to ensure quality is embedded early through test strategy and automation.
- Proactively identify risks, dependencies, and bottlenecks, and drive mitigation plans.
What You'll Bring
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 8+ years of experience in software engineering, with proven experience leading teams and owning delivery.
- Strong experience delivering solutions in microservices architecture, REST APIs, and event driven systems (Kafka or similar).
- Hands on technical expertise (e.g., Java/Spring Boot, databases) with the ability to guide and review engineering work.
- Experience managing engineering backlogs and roadmaps, balancing business priorities with technical health.
- Strong understanding of system design, integrations, and distributed systems.
- Proven ability to drive end to end delivery, not just requirement definition or documentation.
- Experience improving team efficiency, delivery predictability, and process maturity.
- Strong knowledge of Agile/Scrum practices with a focus on outcome driven execution rather than ceremonies.
- Experience working with Product Owners and stakeholders to align on priorities while challenging and refining requirements.
- Strong stakeholder management skills across business, operations, and engineering teams.
- Experience supporting production systems, including incident management, root cause analysis, and operational excellence.
Key Expectations from this Role
- Drive measurable improvements in delivery timelines, backlog health, and operational efficiency.
- Reduce production defects and operational escalations through better engineering practices.
- Establish clear ownership and accountability within the team.
- Continuously improve processes to remove inefficiencies and enhance team productivity.
- Ensure alignment between roadmap, backlog, and delivered outcomes.
Why This Role Is for You
- You want to lead a large scale modernization program that is transforming how payments are executed in Canada.
- You’re motivated by solving complex, real world problems in a highly visible and mission critical environment.
- You bring a strong technical mindset, but prefer to lead, guide, and enable teams rather than focus solely on hands on development.
- You thrive in environments that require both structure and adaptability.
- You value impact, ownership, and continuous growth.
What's in it for you?
- You’ll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise.
- Diversity, Equity, Inclusion & Allyship We strive to create an inclusive culture.
- Accessibility and Workplace Accommodations We are committed to creating and maintaining an inclusive and accessible environment.
- Upskilling through online courses, cross functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement opportunities for community engagement & belonging.
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