Technical Enablement Associate

A Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related field, or 5+ years of equivalent experience.

1+ years of experience in customer-facing or communication-focused roles.

Basic programming or scripting experience in a language such as Python, JavaScript, Java, Bash, or PowerShell, with the ability to write or modify simple scripts.

Foundational knowledge of information technology, cybersecurity, AI, cloud concepts, web applications, APIs, or identity and access management.

Practical AI fluency, including experience using AI tools to improve productivity, research and synthesize technical information, and create or refine technical enablement materials, along with a conversational understanding of common AI terminology and concepts.

The ability to follow technical procedures, troubleshoot using logs and documentation, identify and communicate issues, and escalate blockers appropriately.

Strong communication, organization, attention to detail, collaboration, and ownership, with the energy, initiative, commitment, and passion to learn; ability to build peer support and strong internal relationships; and an understanding of adult learning principles and program effectiveness measurement.

You have exposure to SSO, MFA, orchestration, identity governance, authorization, identity verification, identity risk, or related IAM concepts.

You have built or supported demos, labs, sandboxes, proof-of-concept environments, technical workshops, or hands-on exercises.

You have experience in technical enablement, sales engineering, software development, IT, cybersecurity, technical support, lab operations, or a related area.

You have experience with REST APIs, JSON, HTTP, browser developer tools, command-line tools, basic SQL, or Git.

You have created technical documentation, diagrams, presentations, videos, or learning materials for technical audiences.

You are familiar with learning platforms, content repositories, project-management tools, reporting dashboards, collaboration tools, Agile, or Scrum.

Salary Range: $70,410–$88,013

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

A company culture that empowers you to do your best work.

Employee Resource Groups that create a sense of belonging for everyone.

Regular company and team bonding events.

Competitive benefits and perks.

Global volunteering and community initiatives