Team Lead-Food & Bev Svcs
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Team Lead for Food & Beverage Services in Doha. The role involves supervising staff, ensuring guest satisfaction, and maintaining cleanliness and safety standards.
Key Skills for This Role
Responsibilities
- Ensure staff work as a team to provide optimum service and meet guest needs
- Complete opening and closing duties including setting up supplies and cleaning equipment
- Monitor dining rooms for seating availability, service, safety, and guest well being
- Assist management in hiring, training, scheduling, and coaching employees
- Follow safety and security policies and report accidents or unsafe conditions
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift objects up to 50 pounds
Full Job Posting
Position Summary
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Maintain cleanliness of work areas throughout the day, practicing clean as you go procedures.
Key Responsibilities
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs and submit to appropriate department.
- Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention.
- Communicate information to manager/supervisor by documenting pertinent information.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Ensure adherence to quality expectations and standards.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About St. Regis Hotels & Resorts
- St. Regis Hotels & Resorts combines timeless glamour with avant garde spirit.
- Dedicated to providing exclusive experiences in over 50 luxury hotels and resorts worldwide.
- Committed to uncompromising, individual, and anticipatory service for all guests.
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