Restaurant Manager - Rivaaj
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
St. Regis Hotels & Resorts seeks a Restaurant Manager for Rivaaj, an Indian heritage cuisine restaurant in Doha. The role involves running daily restaurant operations, menu planning, maintaining sanitation standards, and leading the team to ensure exceptional guest service.
Key Skills for This Role
Responsibilities
- Run daily restaurant operations and assist with menu planning
- Maintain sanitation standards and assist servers and hosts on the floor during peak meal periods
- Strive to continually improve guest and employee satisfaction and maximize financial performance
- Determine training needed to accomplish goals and implement plan
- Supervise and manage employees, manage all day to day operations
- Maintain service and sanitation standards in restaurant, bar/lounge and room service areas
- Review staffing levels to ensure guest service, operational needs and financial objectives are met
- Utilize interpersonal and communication skills to lead, influence, and encourage others
- Identify developmental needs of others and coach, mentor, or help others improve
- Ensure compliance with all food & beverage policies, standards and procedures
- Handle guest problems and complaints
- Oversee financial aspects of the department including purchasing and payment of invoices
Requirements
- High school diploma or GED; 4 years experience in food and beverage, culinary, or related professional area
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, or related professional area
- 5 Star Luxury Hotel Experience
Full Job Posting
Job Summary
- Run daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
- Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
- Determines training needed to accomplish goals, then implements plan.
Candidate Profile Education and Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
- 5 Star Luxury Hotel Experience
Core Work Activities Managing Day to Day Operations
- Supervises and manages employees. Manages all day to day operations.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals.
- Ensures compliance with all food & beverage policies, standards and procedures.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees.
Ensuring Exceptional Customer Service
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs.
- Manages day to day operations, ensures the quality, standards and meets the expectations of the customers.
- Displays leadership in guest hospitality, exemplifies excellent customer service.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants.
- Handles guest problems and complaints.
- Meets with guests on an informal basis to obtain feedback.
- Ensures corrective action is taken to continuously improve service results.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure.
Managing and Conducting Human Resource Activities
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs.
- Ensures employees are treated fairly and equitably.
- Ensures employees receive on going training to understand guest expectations.
- Solicits employee feedback, utilizes an open door policy.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
Additional Responsibilities
- Provides information to supervisors, co workers, and subordinates.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at St. Regis Hotels & Resorts
Guest Experience Expert - GRA
Abu Dhabi, UAE
St. Regis Hotels & Resorts is seeking a Guest Experience Expert to deliver bespoke service and create memorable guest experiences. The role involves processing operational needs, addressing guest requests, and sharing lo
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts seeks a Kitchen Supervisor to oversee kitchen operations at The Pearl Island in Doha. The role involves supervising cooks, ensuring food quality and presentation, managing inventory, and assist
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts seeks a Kitchen Supervisor to oversee kitchen operations at The Pearl Island in Doha. The role involves supervising cooks, ensuring food quality and presentation, managing inventory, and assist
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts seeks a Kitchen Supervisor to oversee kitchen staff, ensure food quality and presentation, and maintain safety standards. The role requires 4-6 years of related work experience and at least 2 y
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Guest Experience Expert - GRA
Abu Dhabi, UAE
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT