Base Career helps you apply smarter for this job.
Key skills for this role
Reporting to the Head of Global TA Operations & Enablement, you'll serve as both a systems expert and operational strategist, helping optimize our Talent Acquisition technology, workflows, and processes to deliver a best-in-class hiring experience. You'll provide support for TA systems, troubleshoot issues, and partner cross-functionally with recruiters, coordinators, and external vendors to drive seamless operations. You'll contribute to high-impact initiatives focused on process optimization, system enhancements, AI-enabled recruiting tools and workflows, and scalable solutions, while creating enablement resources and using operational insights to continuously improve our global recruiting ecosystem.
The Global Talent Acquisition Operations & Enablement team is the engine behind our recruiting organization, responsible for the strategy, systems, and operational excellence that enable hiring at scale. We oversee the technology, processes, and programs that support Talent Acquisition globally, including TA systems and vendor management, process governance and documentation, interview operations, training and enablement, and reporting and analytics. By partnering across Talent Acquisition, People Technology, and external vendors, we drive standardization, scalability, and continuous improvement to create a seamless experience for recruiters, hiring managers, and candidates around the world.
2+ years experience in Talent Acquisition Operations
Demonstrated experience working on TA Operations projects (process improvement, system implementations, or workflow optimization)
Experience with Workday ATS support, workflows, and system troubleshooting in a TA Operations environment
Proven ability to troubleshoot technical and process-related issues for TA in a fast-paced environment
Experience with UAT (User Acceptance Testing), system testing, and release coordination
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Bengaluru, IND
Zoom is seeking an IT Support Manager to lead internal technology support across its India operations. The role manages support engineers, drives service delivery and process improvement, and oversees ITSM practices, KPI
London, GBR
, AUS
Bengaluru, IND
San Jose, USA
London, GBR
, KSA
, KSA
Mumbai, IND
Strong documentation and process-mapping skills
Analytical mindset with the ability to translate data into actionable insights
Excellent communication and stakeholder management skills
Ability to work hours aligned with North American time zones, including regular overlap with Eastern Time (ET)
Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
American publicly traded communications platform serving businesses and individuals with AI-assisted video, voice, chat, and phone services.
Visit company websiteJobs and hiring trendsFull-time
Entry · 2+ years experience
Remote
Apply faster on company sites with our extension.