Systems Administrator

Overview

Systems & Infrastructure Management

• Administer and maintain on-premises and cloud-based servers, virtual machines, and infrastructure components to ensure reliability and scalability.
• Apply operating system updates, patches, and configuration changes across Linux and Windows environments following change management processes.
• Manage identity and access controls, including directory services, single sign-on, and privileged access to maintain secure operations.

Network & Security Operations

• Monitor and troubleshoot network connectivity, firewalls, VPNs, and load balancers to maintain performance and availability.
• Implement and maintain security best practices, including hardening, vulnerability scanning, patching cadence, and incident response support.
• Collaborate with Security and Engineering to remediate findings, enforce policies, and support audits or compliance activities.

Automation, Tooling & Scripting

• Develop and maintain automation for provisioning, configuration management, and routine operational tasks using scripts and infrastructure-as-code.
• Support CI/CD and deployment tooling, integrating system configuration and operational checks into build and release pipelines.
• Document runbooks, playbooks, and automation workflows to ensure reproducible operations and knowledge transfer across the team.

Monitoring, Incident Management & Performance

• Maintain and tune monitoring, logging, and alerting systems to detect availability, capacity, and performance issues proactively.
• Respond to incidents, lead root cause analysis, and drive remediation actions to reduce recurrence and improve system resilience.
• Analyze capacity and performance trends, recommend and implement optimizations to meet operational and cost objectives.

Collaboration, Documentation & Continuous Improvement

• Work closely with cross-functional teams to support project onboarding, infrastructure requirements, and production launches.
• Create and maintain clear documentation for system architecture, configuration, operational procedures, and incident reports.
• Proactively identify opportunities to improve reliability, automation, and observability; propose and implement practical solutions.