System Lead – Enterprise Fraud Risk Management Systems

Job Summary

Core Responsibilities

• Translate business needs into scalable technology solutions and oversee application enhancements throughout the solution lifecycle.
• Engage business and technology stakeholders on requirements, delivery, documentation, and service quality.
• Coordinate with development teams, third-party vendors, and cross-functional stakeholders.
• Support system availability, operational stability, and production incident resolution within agreed SLAs.
• Manage or coordinate configuration of workflows, business rules, risk scoring, and fraud detection scenarios.

Required Experience

• At least 10 years of experience in banking or financial services.
• At least 5 years managing enterprise or business-critical applications.
• Strong experience in requirements management, solution delivery, stakeholder engagement, and technology project execution.
• Experience implementing, supporting, configuring, or enhancing enterprise software applications.
• Experience working with third-party vendors and cross-functional teams.
• Good understanding of SDLC and Agile methodologies.

Domain Experience

• Exposure to enterprise risk management, fraud management, financial crime, AML, digital banking, payment systems, workflow platforms, or similar banking applications.
• Experience configuring rule or scenario logic, risk scoring, workflows, or business rules in fraud, risk, or financial crime platforms is advantageous.

Technical Knowledge

• Good understanding of APIs, REST, JSON/XML, SQL, databases, middleware, and system integrations.
• Knowledge of authentication, digital identity, workflow engines, and event-driven architecture.
• Ability to interpret technical specifications and coordinate with development teams.
• Understanding of enterprise application configuration, workflow engines, business rule management, and system customisation.
• Understanding of fraud risk domains and counter-fraud systems.

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• A master's degree or MBA is advantageous.

Certifications

• Professional certifications in project management, business analysis, IT service management, Agile methodologies, fraud risk, or financial crime are advantageous.

Core Competencies

• Leadership, project management, requirements and solution analysis, stakeholder management, vendor management, risk management, technical coordination, communication, problem solving, and strategic planning.

Key Performance Indicators