System Engineer (OpenText / Micro Focus)

Job Information

Job Summary

Key Responsibilities

• Design, implement, and maintain OpenText/Micro Focus Enterprise Management solutions.
• Manage monitoring platforms including OBM/OMi, SiteScope, NNMi, BVD, OBR, OO, Optic Data Lake, UCMDB, and Cloud Optimizer.
• Gather requirements, design solutions, deploy and upgrade enterprise monitoring environments.
• Integrate monitoring tools with third-party applications, ITSM platforms, and cloud environments.
• Develop dashboards, reports, and data visualizations using BVD and Optic Data Lake.
• Configure monitoring policies, agents, smart plug-ins, and automation workflows.
• Perform root cause analysis, troubleshooting, and performance optimization.
• Support migration and modernization initiatives involving legacy and distributed platforms.
• Develop custom monitoring solutions using scripting and automation technologies.
• Collaborate with infrastructure, application, cloud, and security teams.
• Provide technical leadership, mentoring, and best-practice guidance.
• Participate in architecture discussions, workshops, customer presentations, demonstrations, solution design, and RFP responses.

Required Technical Areas

• OpenText/Micro Focus technologies include OBM/OMi, SiteScope, OBR, BVD, OO, NNMi, UCMDB, Optic Data Lake, Cloud Optimizer, and HP Operations Manager.
• Monitoring areas include infrastructure monitoring, application monitoring, event management, incident management, problem management, SLA management, and service operations.
• Integration and automation areas include third-party tools, ITSM platforms such as ServiceNow, automation workflows, Perl, VBScript, and API-based integrations.
• Database experience includes Microsoft SQL Server and Oracle Database.
• Operating system experience includes Windows Server and Linux/Unix.
• Cloud and modernization experience includes Azure, AWS, hybrid cloud monitoring, and legacy system modernization.

Preferred Qualifications

• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• HP OMW or OpenText certifications are preferred.
• Experience in aviation, government, utilities, telecom, or enterprise environments is preferred.
• Strong stakeholder management and client-facing experience are preferred.
• Strong communication, presentation, analytical, problem-solving, leadership, mentoring, and customer-focused capabilities are preferred.