System Administrator
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Key skills for this role
About the Role
We are looking for a System Administrator to support a global workforce by managing devices, software, networks, and security solutions. You will provide technical support across Windows, macOS, and Linux, manage ticketing systems, and contribute to IT improvements.
Key Skills for This Role
Responsibilities
- Provide technical support to employees across Windows, macOS, and Linux environments
- Install, configure, maintain, and troubleshoot workstations, software, peripherals, and IT equipment
- Manage and prioritize technical requests through ticketing systems such as Jira
- Diagnose and resolve hardware, software, connectivity, and network related issues
- Support device lifecycle management including inventory tracking, setup, deployment, maintenance, and replacement
- Configure and maintain security solutions including VPN, antivirus, MDM, backup systems, firewalls, and monitoring tools
- Ensure compliance with internal IT policies, security requirements, and operational standards
- Maintain and update technical documentation, procedures, and knowledge resources
- Support network administration activities involving TCP/IP, DNS, DHCP, VPN, VLANs, and related technologies
- Contribute to IT improvements through automation, scripting, and process optimization initiatives
- Assist with user access management, system configurations, and infrastructure related tasks
Requirements
- 2 4 years of experience as a System Administrator or similar technical support role
- Practical experience managing Windows, macOS, and Linux operating systems
- Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and VLAN concepts
- Experience with security tools such as antivirus, firewalls, backup systems, MDM platforms, and logging tools
- Strong problem solving skills for hardware and software issues
- Experience with ticketing systems and maintaining technical documentation
- Basic scripting or automation knowledge using Bash or PowerShell is an advantage
- Experience with Active Directory, Group Policies, and virtualization platforms such as VMware or Hyper V is preferred
- Strong communication skills and ability to support users professionally
- Ability to work independently and manage responsibilities in a remote environment
Full Job Posting
Role Overview
- This role is ideal for a technically skilled IT professional who enjoys solving complex problems and keeping systems reliable, secure, and efficient.
- You will support a global workforce by managing devices, software, networks, and security solutions across multiple environments.
- The position combines hands on technical support, infrastructure management, troubleshooting, and process improvement.
- This remote position offers flexibility, ownership, and opportunities to grow your technical expertise in a fast moving environment.
Accountabilities
- Provide technical support to employees across Windows, macOS, and Linux environments.
- Install, configure, maintain, and troubleshoot workstations, software, peripherals, and IT equipment.
- Manage and prioritize technical requests through ticketing systems such as Jira.
- Diagnose and resolve hardware, software, connectivity, and network related issues.
- Support device lifecycle management, including inventory tracking, setup, deployment, maintenance, and replacement.
- Configure and maintain security solutions including VPN, antivirus, MDM, backup systems, firewalls, and monitoring tools.
- Ensure compliance with internal IT policies, security requirements, and operational standards.
- Maintain and update technical documentation, procedures, and knowledge resources.
- Support network administration activities involving TCP/IP, DNS, DHCP, VPN, VLANs, and related technologies.
- Contribute to IT improvements through automation, scripting, and process optimization initiatives.
- Assist with user access management, system configurations, and infrastructure related tasks.
Requirements
- 2 4 years of experience as a System Administrator or in a similar technical support role.
- Practical experience managing Windows, macOS, and Linux operating systems.
- Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and VLAN concepts.
- Experience with security tools such as antivirus solutions, firewalls, backup systems, MDM platforms, and logging tools.
- Strong problem solving skills with the ability to troubleshoot hardware and software issues effectively.
- Experience working with ticketing systems and maintaining technical documentation.
- Basic scripting or automation knowledge using tools such as Bash or PowerShell is an advantage.
- Experience with Active Directory, Group Policies, and virtualization platforms such as VMware or Hyper V is preferred.
- Strong communication skills and ability to support users in a clear and professional manner.
- Ability to work independently, prioritize tasks, and manage responsibilities in a remote environment.
Benefits
- Fully remote work environment with flexible working arrangements.
- Competitive compensation aligned with experience and technical expertise.
- Flexible schedule focused on performance and results.
- Unlimited paid vacation and sick leave policies.
- Opportunities for continuous learning and career development.
- Access to education support initiatives to explore new skills.
- Private medical insurance support and reimbursement options.
- Flexible benefits program allowing employees to choose eligible perks and expenses.
- International team environment with a collaborative and respectful culture.
- Team building activities, company events, and opportunities to connect with colleagues.
- Employee referral rewards.
- Freedom, autonomy, and ownership in daily work.
How Jobgether Works
- We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
- Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company.
- The final decision and next steps (interviews, assessments) are managed by their internal team.
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