Supporter Services Officer

Supporter Services Officer.

Salary: £24,600 per annum.

Watford, Hybrid working with options available.

Contract: Permanent, 35 hours per week.

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts.
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

Why Action for Children?

Working here is more than a job.

Everyone in the Action for Children family is passionate about protecting and supporting children.

It is the sense of purpose that drives us every single day.

Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Working within a friendly and helpful team, you'll provide an exceptional customer experience to all internal and external stakeholders.

You will ensure that all internal/external enquiries are dealt with effectively and in a timely manner through pro-active and effective engagement to deliver to agreed targets and other KPIs.

In this role, you'll get the chance to be involved in ad-hoc projects and truly make a difference to the lives of children and young people.