Support Officer – Mechanical Engineering - UAEN only

Job Purpose

Key Responsibilities

• Provide first-level technical support for mechanical systems, equipment, and related infrastructure.
• Assist in inspection, testing, and preventive maintenance of mechanical equipment such as HVAC systems, pumps, motors, compressors, generators, piping systems, and other mechanical installations.
• Support troubleshooting of mechanical faults and coordinate corrective actions under the supervision of senior engineers.
• Monitor performance of mechanical systems and report abnormalities, breakdowns, vibration issues, leaks, or safety concerns.
• Assist in installation, commissioning, and basic setup of mechanical equipment and systems.
• Maintain accurate records of maintenance activities, equipment logs, inspection reports, and technical documentation.
• Support compliance with mechanical safety standards, regulations, and company engineering policies.
• Coordinate with contractors, vendors, and service providers for mechanical maintenance and repair works when required.
• Support asset reliability initiatives and assist in implementing efficiency and performance improvement measures.
• Assist in preparing technical reports, work permits, risk assessments, and documentation as assigned by the Direct Manager.
• Ensure adherence to Health, Safety & Environment (HSE) policies at all times.

Education

Experience

Nationality

Skills & Competencies

• Basic understanding of mechanical systems, components, and safety standards
• Ability to read and interpret basic mechanical drawings and technical diagrams
• Strong troubleshooting and analytical skills
• High attention to detail and safety awareness
• Basic knowledge of mechanical testing tools and instruments
• Proficiency in Microsoft Office for reporting and documentation
• Good communication and teamwork skills
• Ability to prioritize tasks and meet deadlines
• High ethical standards and confidentiality awareness
• Willingness to learn and develop technical competencies

Kpis

• Timely completion of assigned mechanical maintenance and support tasks
• Reduction in equipment downtime through proactive support
• Accuracy of maintenance records and technical documentation
• Compliance with safety standards and engineering procedures
• User/department satisfaction with engineering support services
• Successful completion of assigned technical training and certifications