QA Inspector
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Key skills for this role
About the Role
Wasael Property Management seeks a QA Inspector to monitor and verify quality of facilities management services in Abu Dhabi. The role involves conducting inspections, identifying non-conformities, and ensuring compliance with standards.
Key Skills for This Role
Responsibilities
- Conduct routine and planned quality inspections of Hard Services, Soft Services, Specialized Services, Civil, ICT and subcontractor activities
- Inspect completed maintenance works, preventive maintenance activities, projects and service deliveries to ensure workmanship meets required quality standards
- Monitor compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality objectives and operational procedures
- Identify, document and report non conformities, defects, service deficiencies and quality related issues
- Verify the implementation and effectiveness of corrective and preventive actions (CAPA)
- Conduct site quality audits and inspections in accordance with company Quality Management System (QMS) requirements
- Review maintenance records, inspection checklists, permits, testing certificates, calibration records and quality documentation
- Monitor the quality of materials, equipment and consumables used in maintenance and facilities management activities
- Participate in client inspections, site walks, quality reviews and operational performance assessments
- Support internal and external audits by preparing quality records, inspection reports, compliance evidence and corrective action documentation
Requirements
- Bachelor’s degree in Engineering or Facilities Management
- Minimum 3–5 years of experience in Quality Assurance, Quality Control, Facilities Management, Building Maintenance, Construction, or Engineering Services
- Experience in inspecting Hard Services, Soft Services, Civil, ICT and Specialized Facilities Management operations
- Proven experience in conducting quality inspections, audits, site assessments, and compliance reviews
- Certification in ISO standards QMS preferred
Full Job Posting
Job Purpose
- To inspect, monitor and verify the quality of facilities management services, maintenance activities, materials, and workmanship across operational sites, ensuring compliance with contractual requirements, company quality standards, statutory regulations, health and safety requirements, and client e
Job Responsibilities
- Conduct routine and planned quality inspections of Hard Services, Soft Services, Specialized Services, Civil, ICT and subcontractor activities to verify compliance with approved procedures, specifications, and contractual requirements.
- Inspect completed maintenance works, preventive maintenance activities, projects and service deliveries to ensure workmanship meets required quality standards and client expectations.
- Monitor compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality objectives and operational procedures across all facilities management functions.
- Identify, document and report non conformities, defects, service deficiencies and quality related issues, ensuring timely escalation to relevant supervisors and management.
- Verify the implementation and effectiveness of corrective and preventive actions (CAPA) arising from audits, inspections, client complaints, incidents and non conformance reports.
- Conduct site quality audits and inspections in accordance with company Quality Management System (QMS) requirements and applicable standards.
- Review maintenance records, inspection checklists, permits, testing certificates, calibration records and quality documentation to ensure accuracy, completeness, and compliance.
- Monitor the quality of materials, equipment and consumables used in maintenance and facilities management activities to ensure conformity with approved specifications.
- Participate in client inspections, site walks, quality reviews and operational performance assessments as required.
- Support internal and external audits by preparing quality records, inspection reports, compliance evidence and corrective action documentation.
- Maintain accurate inspection records, quality reports, trend analyses and performance statistics to support management reporting and continuous improvement initiatives.
- Coordinate with Facilities Managers, Engineers, Supervisors, HSE personnel and subcontractors to resolve quality issues and improve service delivery standards.
Job Requirements
- Bachelor’s degree in Engineering or Facilities Management.
- Certification in ISO standards QMS preferred.
- Minimum 3–5 years of experience in Quality Assurance, Quality Control, Facilities Management, Building Maintenance, Construction, or Engineering Services.
- Experience in inspecting Hard Services, Soft Services, Civil, ICT and Specialized Facilities Management operations.
- Proven experience in conducting quality inspections, audits, site assessments, and compliance reviews.
- Experience working within FM service contracts, property management, healthcare, hospitality, commercial, residential, or government facilities is preferred.
- Familiarity with CAFM systems and digital inspection platforms is an advantage.
Skills
- Strong inspection, auditing, and quality assessment skills.
- Excellent analytical and problem solving abilities.
- Ability to identify non conformities and recommend effective corrective actions.
- Strong report writing and documentation skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Ability to use CAFM systems, inspection software, and digital reporting tools.
- Good communication and interpersonal skills.
- Ability to work independently and manage multiple inspection activities.
- Strong attention to detail and commitment to quality standards.
- Ability to collaborate effectively with operational teams, contractors, clients, and management.
- Time management and organizational skills to meet reporting and inspection deadlines.
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