Supply Chain Operations leader - KSA
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
**Your Tasks** **DISTRIBUTOR OPERATIONS MANAGEMENT** **Strategic Distributor Partnership** * Serve as the primary operational contact and relationship owner for KSA's distributors * Build and maintain strong senior and operational relationships within distributor organizations * Conduct weekly operational reviews and monthly business reviews covering performance, financials, and strategic initiatives **Operational Performance \& SLA Management** * Monitor and enforce complia
Key Skills for This Role
Full Job Posting
Strategic Distributor Partnership
- Serve as the primary operational contact and relationship owner for KSA's distributors
- Build and maintain strong senior and operational relationships within distributor organizations
- Conduct weekly operational reviews and monthly business reviews covering performance, financials, and strategic initiatives
Operational Performance & Sla Management
- Monitor and enforce compliance with all contractual Service Level Agreements (SLAs) for distributor operations
- Track and optimize key distributor metrics: OTIF delivery, order fill rates, inventory accuracy, waste and cycle times
- Ensure distributors maintain optimal inventory levels as per contractual agreement, balancing service levels with working capital efficiency
Commercial & Cost Management Support
- Support negotiations on distributor commercial terms, logistics fees, and supply chain allowances
- Track and optimize distributor cost structures including warehousing, transportation, and handling charges
Traditional Trade Execution (Distributor-Led Sales)
- Ensure distributors maintain adequate stock availability across their sales territories
- Monitor distributor sales execution, route coverage, and market penetration in traditional trade channels
Key Account Relationship Management
- Own and manage supply chain relationships with KSA's top 5 modern retail customers
- Serve as primary supply chain contact and escalation point for major retail accounts
- Direct Retail Order Fulfillment via Distributor (as LSP)
- Oversee end-to-end order fulfillment for direct retail customers from order receipt through delivery
- Monitor the "Distributor-as-LSP" model where distributors provide logistics services for company-owned stock sold directly to retailers
- Ensure clear segregation and proper handling of direct retail stock (company-owned) versus distributor-owned inventory
Stock In Transit & Supply Visibility
- Maintain real-time visibility of inbound shipments from Europe and Dubai destined for KSA market
- Track "stock in transit " and coordinate with logistics teams on arrival schedules
- Manage KSA customs clearance coordination and documentation requirements
Cross-Functional Collaboration
- Collaborate with Demand Planning team on forecast accuracy, promotional planning, and new product launches
- Support Customer Service team with issue resolution for KSA market
Data Management, Analytics & Reporting
- Maintain comprehensive dashboards tracking distributor and retail customer performance
- Conduct monthly performance analysis identifying trends, gaps, and improvement opportunities
Your Profile
- Bachelor’s degree in engineering, supply chain management, Logistics, or related field
- Minimum 6-8 years of progressive supply chain experience in FMCG or consumer goods industries
- At least 4 years of experience in the KSA market with deep understanding of both traditional trade and modern retail dynamics
- Proven track record managing distributor relationships and driving operational performance
- Demonstrated experience managing direct relationships with major retail customers
- Strong understanding of warehouse operations, transportation management, inventory control, and order fulfillment
- Experience working in dual-channel distribution models (distributor-led and direct retail)
- Excellent analytical skills with proficiency in Excel, PowerBI/Tableau, and ERP systems
- Fluency in English (written and spoken) – Arabic preferred
Preferred
- Professional certifications in supply chain management (APICS CPIM, CSCP, CSCMP, or equivalent)
- Experience working with multinational FMCG companies operating in the Middle East
- Previous experience with SAP, Oracle, or similar enterprise ERP systems
- Deep knowledge of major KSA retailers' supply chain requirements and systems (EDI, portal systems)
- Understanding of KSA customs regulations, SFDA requirements, and local compliance standards
- Experience with Lean, Six Sigma, or other continuous improvement methodologies
- Track record of successful cost optimization and process improvement initiatives
- At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin.
- For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello.
- We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.
- Behind every brand, every product and every accomplishment are our more than 20,000 employees.
- It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST.
- We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Beiersdorf
Ecommerce Channel Manager KSA (Jeddah Based)
Jeddah, KSA
Beiersdorf seeks an Ecommerce Channel Manager to lead the e-commerce transformation in KSA, driving growth through channel strategy, key customer selection, and cross-functional collaboration. The role requires 7+ years
BU Head Derma ME & NA
Dubai, UAE
Beiersdorf is seeking a BU Head Derma for the Middle East & North Africa to lead the growth of the Derma category including Eucerin. The role involves strategic brand leadership, medical engagement, commercial management
Regional Business Analyst - Supply Chain
, UAE
Provide finetuned analytical BI tools to the region, adjusting global governed self-service data and combining with local data and structures Regularly use the expert knowhow of...
Regional Business Analyst - Supply Chain
Dubai, UAE
Beiersdorf is seeking a Regional Business Analyst for Supply Chain to provide analytical BI tools, generate ad-hoc data overviews, and support business decisions. The role requires 4-5 years experience in data analytics
Head of Ecommerce KSA
Jeddah, KSA
Beiersdorf is seeking a Head of Ecommerce for KSA to design the e-commerce transformation journey, drive omnichannel strategy, and lead growth. Requires 7+ years of FMCG sales and marketing experience with a proven track
E-Commerce Data Insights & Technology Manager
Bangkok, UAE
Beiersdorf seeks an E-Commerce Data Insights & Technology Manager to lead regional e-commerce analytics across ASEAN markets. The role transforms data into actionable insights, owns reporting and performance tracking, an
Head of HR Middle East & North Africa
Dubai, UAE
Beiersdorf seeks a commercially astute Head of HR for the MENA region to act as a strategic business partner to the General Manager and leadership team. The role involves shaping organizational design, leading change and
Demand Planner
Jeddah, KSA
Your Tasks Demand Planning (of the category & market assigned) Forecasting demand by analyzing sales data and market trends with the distributors Coordinating with Supply planners for on time and in full NPDs and Relau
Ecommerce Channel Manager KSA (Jeddah Based)
Jeddah, KSA
BU Head Derma ME & NA
Dubai, UAE
Regional Business Analyst - Supply Chain
, UAE
Regional Business Analyst - Supply Chain
Dubai, UAE
Head of Ecommerce KSA
Jeddah, KSA
E-Commerce Data Insights & Technology Manager
Bangkok, UAE
Head of HR Middle East & North Africa
Dubai, UAE
Demand Planner
Jeddah, KSA