naukri
Supervisor, Facility Management Operations
Arabian Machinery and Heavy Equipment Company
Saudi Arabia, KSA
Full Time
Manager
Field
1 months ago
Facility ManagementClient Relationship ManagementVendor ManagementMS OfficeERPEnglish
Free
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Facility ManagementClient Relationship ManagementVendor Management
About the Role
Supervise facility management operations, ensuring client satisfaction, vendor performance, and service delivery while maintaining health and safety standards.
Key Skills for This Role
Facility ManagementClient Relationship ManagementVendor ManagementMS OfficeERPEnglish
Responsibilities
- Act as focal point for AMHEC clients against all their requirements and demands
- Supervise all operation activities within assigned project and site’s locations, maintaining customer satisfaction in a cost effective manner
- Build and maintain strong relationship with clients and be always customer oriented
- Monitor third party vendor and suppliers’ performance against supplied services
- Frequently pay site visits to monitor services provided to client
- Arrange periodic meetings with assigned client(s) handled, survey their comments, and report their remarks
- Monitor site movement, attend, and join site move team as required
- Maintain record for equipment/assets movement mob & de mob history
- Maintain record on equipment/assets certification, renewals, and work closely with fleet team on scheduled inspections
- Act immediately against emergencies received from site locations
- Review, audit and approve service tickets/timesheets of given site services
- Leads, directs, evaluates, and develops the Facility Management Operations team
Requirements
- Bachelor’s Degree preferably Engineering degree holder (Electrical, Mechanical or Civil) or equivalent
- 3 5 years’ experience in a similar position
- English language fluency is a must
- Computer proficiency, including MS Office applications and ERP
- Ability to recognize opportunity for improvement
Full Job Posting
Job Purpose
- The main purpose of the Supervisor, Facility Management Operations position is to execute, control and overview all site activities related to AMHEC supplied services.
Duties and Responsibilities
- Act as focal point for AMHEC clients against all their requirements and demands. Attend the same on time.
- Supervise all operation activities within assigned project and site’s locations, maintaining customer satisfaction in a cost effective manner.
- Build and maintain strong relationship with clients and be always customer oriented.
- Monitor third party vendor and suppliers’ performance against supplied services, communicate the same to Supervisor, Procurement Planning and Performance Management, review and approve purchase requests related to conformity against their submitted invoices.
- Frequently paying site visits to monitor services provided to client. Review action items and facilitate action against the same in timely manner.
- Arrange periodic meetings with assigned client(s) handled, survey their comments, and report their remarks against supplied services from AMHEC side.
- Monitor site movement, attend, and join site move team as required, to assure smooth movement.
- Maintain record for equipment/assets movement mob & de mob history, standby and ready to move.
- Maintain record on equipment/assets certification, renewals, and work closely with fleet team on scheduled inspections.
- Act immediately against emergencies received from site locations, being proactive and prepared for all operational scenarios.
- Review, audit and approve service tickets/timesheets of given site services, follow closely on submission to Sales & AR team for invoicing process.
- Attend client/sales meetings if required for new orders.
Qualifications
- Bachelor’s Degree preferably Engineering degree holder (Electrical, Mechanical or Civil) or equivalent.
- 3 5 years’ experience in a similar position.
- English language fluency is a must, Arabic language is a plus.
- Previous experience in the KSA &/or GCC is a plus.
- Computer proficiency, including MS Office applications and ERP.
- Ability to recognize opportunity for improvement.
- Oil & Gas field service experience is an advantage.
Working Conditions
- Nature of work may require working beyond standard working hours.
Physical/Travel Requirements
- Travel (up to 60%) within the Kingdom of Saudi Arabia to AMHEC’s sites, yards and branches.
- Prolonged periods sitting at a desk and working on a computer.
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