Supervisor - Airport Operations

Airport Operations Responsibilities

• Allocate resources based on daily operational requirements and flight schedules.
• Coordinate equipment availability, maintenance downtime, inspections, and safe deployment.
• Conduct shift briefings and ensure proper handover between operational teams.
• Monitor equipment utilization and scheduled aircraft ground service completion.
• Coordinate daily schedules for aircraft ground support services.
• Monitor inventory of operational materials and consumables.
• Prepare daily operational reports and maintain accurate records.
• Lead, supervise, coach, and support operational staff.
• Ensure SOP, airline, airport, and safety compliance and improve operational KPIs.

Qualifications and Experience

• Diploma or bachelor's degree in aviation, airport operations, engineering, business administration, or a related field.
• Minimum 2–3 years of experience in airport operations, airline operations, ground handling, or aviation support services.
• Resource planning, staff allocation, and shift supervision experience is preferred.
• Experience with specialized airport equipment or Ground Support Equipment is advantageous.
• Knowledge of aircraft ground servicing operations is preferred.
• Fluent written and spoken English is required.

Skills and Competencies

• Strong leadership, supervisory, team management, and mentoring abilities.
• Strong planning, coordination, and organizational skills.
• Understanding of airport operations, airside safety requirements, and airline procedures.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent interpersonal and communication skills.
• Computer proficiency with Microsoft Office and operational reporting systems.
• Ability to work independently in a fast-paced operational environment.
• Willingness to work rotational shifts, weekends, and public holidays.

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