Operations Coordinator

Purpose of the Role

Key Responsibilities

• Coordinate the safe deployment of specialized airport equipment in accordance with operational procedures.
• Conduct operational briefings with team members before each deployment.
• Ensure full compliance with airline operational procedures, airport regulations, and safety standards.
• Coordinate closely with the Maintenance Team to ensure equipment availability and operational readiness.
• Monitor planned and unplanned equipment downtime and communicate operational impacts.
• Perform and verify daily operational inspections, safety checks, and pre-use equipment inspections.
• Track daily equipment utilization and operational performance across customer airlines.
• Coordinate daily operational schedules to ensure timely completion of aircraft service activities.
• Maintain adequate inventory levels of operational consumables and materials.
• Prepare and submit daily operational reports, equipment utilization reports, and shift summaries.
• Support continuous improvement initiatives to enhance operational efficiency and service quality.
• Ensure all operational activities are properly documented in accordance with company procedures.

Requirements

• Diploma or Bachelor's degree in Aviation, Operations Management, Engineering, Business Administration, or a related field.
• Minimum 2–3 years of experience in airport operations, airline operations, ground handling, or aviation support services.
• Previous experience with specialized airport equipment or Ground Support Equipment (GSE) is highly preferred.
• Knowledge of aircraft ground servicing or aircraft exterior service operations is an advantage.
• Good command of English (written and spoken).
• Preferred age: 24–28 years .

Required Skills

• Strong understanding of airport operations and aviation safety requirements.
• Knowledge of airside driving requirements and ramp operations.
• Strong coordination, planning, and organizational skills.
• Excellent leadership and team coordination abilities.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Computer literacy (Microsoft Office and operational reporting systems).
• Ability to work independently and make operational decisions under pressure.
• Willingness to work on rotational shifts, including weekends and public holidays.