Operations Coordinator

Purpose of the Role

Key Responsibilities

• Coordinate the safe deployment of specialized airport equipment according to operational procedures.
• Conduct operational briefings with team members before each deployment.
• Ensure compliance with airline procedures, airport regulations, and safety standards.
• Coordinate with the Maintenance Team to ensure equipment availability and operational readiness.
• Monitor planned and unplanned equipment downtime and communicate operational impacts.
• Perform and verify daily operational inspections, safety checks, and pre-use equipment inspections.
• Track daily equipment utilization and operational performance across customer airlines.
• Coordinate daily schedules for timely completion of aircraft service activities.
• Maintain adequate inventory levels of operational consumables and materials.
• Prepare daily operational, equipment utilization, and shift summary reports.
• Support continuous improvement initiatives and maintain complete operational documentation.

Education and Experience

• Diploma or bachelor’s degree in Aviation, Operations Management, Engineering, Business Administration, or a related field.
• Minimum 2–3 years of experience in airport operations, airline operations, ground handling, or aviation support services.
• Previous experience with specialized airport equipment or Ground Support Equipment is highly preferred.
• Knowledge of aircraft ground servicing or aircraft exterior service operations is advantageous.

Required Skills

• Good command of written and spoken English.
• Strong understanding of airport operations and aviation safety requirements.
• Knowledge of airside driving requirements and ramp operations.
• Strong coordination, planning, and organizational skills.
• Excellent leadership and team coordination abilities.
• Strong analytical, problem-solving, verbal, and written communication skills.
• Computer literacy, including Microsoft Office and operational reporting systems.
• Ability to work independently and make operational decisions under pressure.
• Willingness to work rotational shifts, including weekends and public holidays.