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Student Engagement Advisor
Risepoint
AUS
Full-time
Entry · 1+ years experience
Onsite
Discovered 2 weeks ago
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What You Will Do
- Phone and email-based student outreach: Contacting warm leads who have enquired about our partner programs.
- Contacting warm leads who have enquired about our partner programs.
- Cross functional relationships: Working closely with Marketing, Academic Services and Student Support teams to ensure continuous feedback loop in maintained. Share any key insights with the broader teams for product development and industry connection opportunities.
- Working closely with Marketing, Academic Services and Student Support teams to ensure continuous feedback loop in maintained.
- Share any key insights with the broader teams for product development and industry connection opportunities.
- Data Integrity and Admin: Ensuring student records are kept up to date so that students receive the correct information regarding their application and/or enrolment.
- Ensuring student records are kept up to date so that students receive the correct information regarding their application and/or enrolment.
What Success Looks Like
Client service-oriented individual with outstanding written and verbal communication skills.
Ability to relate well to others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standards.
Ability to work in a fast-paced environment with excellent problem-solving and decision-making abilities
How Impact Will be Measured
Ability to build rapport and maintain meaningful engagement with prospective students
Contribution to team enrolment targets and intake performance outcomes
Consistent achievement of activity benchmarks such as calls, appointments, and talk time
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