Store Associate Manager
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Key skills for this role
About the Role
Majid Al Futtaim is seeking a Store Manager to lead store operations, achieve sales targets, and deliver excellent customer experience. The role involves managing teams, ensuring compliance, and driving profitability.
Key Skills for This Role
Responsibilities
- Achieve sales targets and maximize profitability
- Manage and develop store teams
- Ensure excellent customer service
- Track brand performance and stock levels
- Ensure compliance with company policies and procedures
- Coach and mentor store teams
- Manage in store processes including cash handling and stock administration
Requirements
- Retail management experience
- Strong leadership and team management skills
- Ability to achieve sales targets
- Knowledge of health and safety compliance
Full Job Posting
Role Summary
- The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience.
ROLE PROFILE
- Ensure that the highest levels of customer service are delivered by the entire store team at all times.
- Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
- Track brand performance, reviewing stock levels and monitoring best sellers and slow moving stock in order to generate ideas and action plans to increase overall sales.
- Overall accountability for compliance of subordinates with established company policies, procedures and standards.
- Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
- Ensure all Company Health & Safety, Security and Compliance policies are adhered to.
- Plan, organize and execute in store processes including cash intake and cash handling, stockroom and stock take administration management.
- Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
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