Stewarding Supervisor
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Key skills for this role
About the Role
Ensure cleanliness and efficiency in stewarding operations, supervise the team, and deliver exceptional guest service with strong problem-solving skills.
Key Skills for This Role
Responsibilities
- Support the smooth running of the stewarding department
- Support kitchen and food & beverage departments to deliver guest food & beverage experience
- Work proactively to improve guest satisfaction and comfort
- Deliver on plans and objectives where stewarding initiatives and hotel targets are achieved
- Supervise the stewarding team fostering a culture of growth, development and performance
- Ensure costs and inventory are controlled, productivity and performance levels attained
- Build and maintain effective working relationships with all key stakeholders
- Take ownership of planned deep cleaning and preventative maintenance programme
- Ensure adherence and compliance to all legislation for internal and external audit
Requirements
- Experience in stewarding operations in a hotel environment
- Ability to supervise a team and foster a culture of growth and performance
- Accountable for cost and inventory control, productivity and performance levels
- Ability to manage deep cleaning and preventative maintenance programmes
- Ensure adherence to legislation and best practices for audits
Full Job Posting
Job Overview
- Ready to be the hygiene hero and add sparkle to our kitchen?
- We are currently seeking a Stewarding Supervisor to join our vibrant team at Radisson Hotel Group.
- As a Stewarding Supervisor, you contribute expertise, a dedication to excellence in stewarding operations, and a passion for creating a seamless culinary experience for our guests.
Key Responsibilities
- Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments.
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
- Delivers on plans and objectives where stewarding initiatives & hotel targets are achieved.
- Supervises the stewarding team fostering a culture of growth, development and performance within the department.
- Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
- Builds and maintains effective working relationships with all key stakeholders.
- Takes ownership of the planned deep cleaning and preventative maintenance programme to maintain high cleanliness standards and address maintenance matters.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow up as required.
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