Steward Supervisor
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Key skills for this role
About the Role
Radisson Hotel Group seeks a Stewarding Supervisor to oversee kitchen cleanliness and support food & beverage operations. The role requires supervisory experience, a hands-on approach, and a passion for hospitality.
Key Skills for This Role
Responsibilities
- Support the smooth running of the stewarding department, supporting kitchen and food & beverage departments
- Work proactively to improve guest satisfaction and comfort, delivering timely responses to guest enquiries and problem resolution
- Deliver on plans and objectives where stewarding initiatives and hotel targets are achieved
- Supervise the stewarding team, fostering a culture of growth, development and performance
- Ensure costs and inventory are controlled, and productivity and performance levels are attained
- Build and maintain effective working relationships with all key stakeholders
- Take ownership of planned deep cleaning and preventative maintenance programme to maintain high cleanliness standards
- Ensure adherence and compliance to all legislation, performing follow up as required
Requirements
- Experience in stewarding
- Strong supervisory skills with a hands on approach and lead by example work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions with proven problem solving capabilities
- Personal integrity and ability to work in an environment demanding excellence
- Experience of working with IT systems on various platforms
- Strong communication skills
Full Job Posting
Job Description
- Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries.
- We are currently seeking a Stewarding Supervisor to join our vibrant team.
- As a Stewarding Supervisor, you contribute expertise, a dedication to excellence in stewarding operations, and a passion for creating a seamless culinary experience for our guests.
Key Responsibilities
- Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to focus on delivering all aspects of the guest food & beverage experience throughout the Hotel to the highest level.
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
- Delivers on plans and objectives where stewarding initiatives & hotel targets are achieved.
- Supervises the stewarding team fostering a culture of growth, development and performance within the department.
- Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
- Builds and maintains effective working relationships with all key stakeholders.
- Takes ownership of the planned deep cleaning and preventative maintenance programme to maintain high cleanliness standards and address maintenance matters.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow up as required.
Qualifications
- Experience in stewarding.
- Strong supervisory skills with a hands on approach and lead by example work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions with proven problem solving capabilities offering support where required.
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
- Experience of working with IT systems on various platforms.
- Strong communication skills.
Why Join Radisson Hotel Group?
- Live the Magic of Hospitality Be part of a team that creates exceptional experiences and memorable moments every day.
- Build a Great Career We invest in your growth, learning, and career development.
- Experience the Team Spirit Join a workplace that’s inclusive, fun, and meaningful.
- Lead with Your Ambition Your ideas, passion and drive matter! We empower you to make a difference.
- Enjoy Global & Local Perks Exclusive global benefits like special hotel rates for you and your loved ones at our hotels worldwide.
- Enjoy benefits such as up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide, guaranteed minimum of 30% off for your Friends & Family, and exclusive discounts on Breakfast, Food & Beverage, Spa and more.
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