Stakeholder, Relationship & Customer Experience Talent Pool
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Key skills for this role
About the Role
Dubai Holding is building a talent pool for future roles in Stakeholder, Relationship & Customer Experience functions. Candidates with a bachelor's degree and experience in stakeholder management, relationship management, or customer experience are invited to apply.
Key Skills for This Role
Responsibilities
- Manage stakeholder, client, and partner relationships across key touchpoints
- Support customer experience and service excellence initiatives
- Coordinate communications, escalations, and issue resolution
- Maintain accurate client and stakeholder records within CRM systems
- Support loyalty, engagement, and relationship building activities
Requirements
- Bachelor’s degree in Business, Hospitality, Communications, or a related field
- Experience in stakeholder management, relationship management, or customer experience roles
- Strong interpersonal, communication, and problem solving skills
- Customer centric mindset with high attention to service quality
Full Job Posting
About Dubai Holding
- Global investment company with investments in more than 34 countries and a workforce of nearly 45,000 individuals.
- Portfolio valued at over AED 284+ billion, spanning 10 sectors including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.
About the Job
- Building a talent pool within Stakeholder, Relationship & Customer Experience functions.
- Opportunity to be considered for future roles across this function.
- Roles include: Stakeholder & Partner Management, Relationship & Client Management, VIP Services & Customer Experience, CRM, Client Engagement & Loyalty, Investor & High Value Client Relations.
Main Duties and Responsibilities
- Managing stakeholder, client, and partner relationships across key touchpoints
- Supporting customer experience and service excellence initiatives
- Coordinating communications, escalations, and issue resolution
- Maintaining accurate client and stakeholder records within CRM systems
- Supporting loyalty, engagement, and relationship building activities
About You
- Bachelor’s degree in Business, Hospitality, Communications, or a related field
- Experience in stakeholder management, relationship management, or customer experience roles
- Strong interpersonal, communication, and problem solving skills
- Customer centric mindset with high attention to service quality
About the Benefits
- Competitive compensation
- Career development opportunities
- Collaborative work environment
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