Staff Site Reliability Engineer

• Experience designing and operating monitoring, logging, tracing, and alerting solutions for cloud-native platforms.
• Strong knowledge of AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tooling.
• Experience defining and operationalizing SLIs, SLOs, alerting strategies, runbooks, and reliability metrics.
• Proven ability to leverage observability data to improve service reliability, reduce incident impact, and optimize operational performance.

• Strong proficiency in TypeScript and Node.js for platform engineering, automation, and operational tooling.
• Experience building and maintaining scalable backend services, APIs, and event-driven systems.
• Deep understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking.
• Experience implementing zero-trust architectures, mTLS, and service-to-service security controls.
• Commitment to high-quality engineering practices, including automated testing, code reviews, and observability-driven development.
• Strong understanding of resilience engineering, including autoscaling, disruption management, failure testing, and safe deployment strategies.

Nice to Have

• Experience with progressive delivery practices such as canary, blue/green, and feature-flag-based deployments.
• Experience working in regulated, compliance-driven, or security-sensitive SaaS environments.
• Familiarity with FinOps principles and cost optimization strategies for cloud platforms.
• Experience building internal developer platforms and self-service engineering tooling.
• Cloud-native certifications such as CKA, CKAD, CKS, KCSA, or KCNA.
• Kubestronaut certification or equivalent advanced Kubernetes expertise is highly regarded.

The annual base salary for this position is between CAD 140,000 CAD and CAD 155,000 CAD per year.

This role is also eligible for discretionary bonus and/or commission, as well as other benefits.

Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location.

The posted range is subject to change and may be updated periodically.

What's in it for you:* ️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

• ️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
• ️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
• ️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
• ️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
• ️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
• ️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments.

Our teams are continually collaborating, innovating, and building upon our existing suite of products.

With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way.

We welcome and encourage candidates of all backgrounds to apply.

Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com. AI Usage:

The recruitment process may use AI assisted tools but not for candidate screening or assessment.

All final hiring decisions are made by humans to ensure fairness, transparency, and oversight. Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co **Security and Fraud:***Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.*We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.