Sr. Officer / Assistant Manager - Claims
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Lead end-to-end management of reinsurance claims function, from notification through settlement and recovery. Requires 4-6 years of reinsurance claims experience and a bachelor's degree in a related field.
Key Skills for This Role
Responsibilities
- Lead end to end management of reinsurance claims: notification, acknowledgement, loss advice, finalization, settlement, recovery and filing
- Oversee review of preliminary loss notifications from brokers and cedants
- Supervise generation of Preliminary Loss Advices (PLA) and Loss Advice communications to reinsurers
- Take direct ownership of large, complex, sensitive or contentious losses across facultative and treaty structures
- Ensure finalised claim documents are acknowledged and claim files prepared in line with PLA requirements
- Lead structured monthly follow ups with reinsurers to pursue recoveries and obtain confirmation of their share of loss
- Negotiate and resolve disputes, shortfalls or queries on RI shares
- Ensure claims records, computations and master data are accurate, reconciled and audit ready
- Act as key point of contact for cedants, brokers and reinsurers across markets and time zones
- Guide, review and develop the team, upholding technical standards and process discipline
- Provide management reporting on open claims, reserves and recoveries
- Deputise for the Head of Department on claims matters as required
Requirements
- 4 6 years in reinsurance claims, RI operations or related financial services role
- Bachelor's degree in insurance, Finance, Business Administration, or a related field
- Proven reinsurance claims handling across facultative and treaty business
- Reinsurer recovery and negotiation experience
- Professional insurance qualification (e.g. CII / ACII) is a plus
Full Job Posting
About Us
- Manoj Re is a DIFC based reinsurance brokerage firm specializing in facultative, treaty, and specialty placements. Headquartered in Dubai with an expanding global footprint, we operate across diverse markets and lines serving cedants, reinsurers, and partners who value precision, speed and trust.
- Our portfolio spans marine, energy, property, construction, engineering, heavy industries, mining, aviation, space technology, cyber, technology, casualty, health, life and financial lines, supported by in house placement, technical accounts, and claims capabilities.
About the Role
- The role leads the end to end management of the reinsurance claims function, from notification through settlement, recovery and filing while owning service quality, turnaround standards and data integrity across the portfolio. The role combines hands on technical claims handling on complex and high
Key Responsibilities and Accountability
- Claims Lifecycle Management and Oversight: Lead the end to end management of reinsurance claims notification, acknowledgement, loss advice, finalization, settlement, recovery and filing; ensuring accuracy, compliance and agreed turnaround standards across the portfolio.
- Oversee review of preliminary loss notifications from brokers and cedants; confirm whether accounts are bound and ensure prompt acknowledgement.
- Ensure loss details are complete and accurate, cross checked against the computation sheet, and that any clarifications are raised with cedants the same day or by the next business day.
- Supervise generation of Preliminary Loss Advices (PLA) and the issue of Loss Advice communications to reinsurers.
- Take direct ownership of large, complex, sensitive or contentious losses across facultative and treaty structures.
- Finalised Claim Processing: Ensure finalised claim documents from cedants are acknowledged without delay and claim files are prepared in line with PLA requirements.
- Oversee accurate recording of finalised claims in the Computation Sheet and movement of tracker status from open to finalised.
- Ensure the Claims Master Sheet is updated with both booked and settled figures upon finalisation.
- Reinsurer Follow Up, Recovery & Negotiation: Lead structured monthly follow ups with reinsurers to pursue recoveries and obtain confirmation of their share of loss.
- Negotiate and resolve disputes, shortfalls or queries on RI shares, escalating to the Head of Department where appropriate.
- Ensure timely generation of the appropriate debit or credit note for each transaction.
- Monitor ageing of outstanding recoveries and reserve movements, driving action to minimise leakage and delay.
Key Performance Indicators
- Accuracy, compliance and turnaround standards consistently met across all claims handled.
- Effective recovery of reinsurers' shares, with reduced ageing and leakage of outstanding balances.
- Claims records and master data accurate, reconciled and audit ready at all times.
- High quality service and responsiveness to cedants, brokers and reinsurers.
- A capable, well supported claims team and reliable management reporting.
Job Specification
- Experience in similar role: 4 – 6 years in reinsurance claims, RI operations or related financial services role
- Academic Qualification: Bachelor’s degree in insurance, Finance, Business Administration, or a related field. Professional insurance qualification (e.g. CII / ACII) will be a plus.
- Must Have Experience: Proven reinsurance claims handling across facultative and treaty business; reinsurer recovery and negotiation.
- Special Demands of the Job: Flexible to handle different time zones, high case cases and deadlines under pressure.
Expected Skills
- Technical mastery of reinsurance claims computation, PLA generation.
- Strong understanding of treaty and facultative structures and cedant/broker/reinsurer relationships.
- Reinsurer negotiation and dispute resolution capability.
- Advanced Microsoft Excel and claims management proficiency.
- Exceptional attention to detail with the ability to manage multiple claims simultaneously to tight deadlines.
- Effective written and verbal communication for liaising with cedants, brokers and reinsurers at all levels.
- Time management, prioritization and stakeholder coordination.
Work Location
- Work Location: In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Manoj Reinsurance Brokers Ltd.
EA and Admin
Dubai International Financial Center, UAE
Reinsurance broker seeks a highly organized Executive Assistant & Admin to take end-to-end ownership of office administration, facility management, travel coordination, and executive support. Requires 5+ years UAE experi
Support Broker
Dubai International Financial Center, UAE
Manoj Reinsurance Brokers Ltd. seeks a Support Broker to assist in end-to-end placement of reinsurance enquiries, coordinating submissions, preparing market presentations, and maintaining placement records. Requires 4+ y
Officer - Claims
Dubai International Financial Center, UAE
Manoj Reinsurance Brokers seeks a Claims Officer to manage end-to-end reinsurance claims processing. You will handle notifications, finalize claims, follow up with reinsurers, and maintain records. Requires 2-4 years of
Sr. Specialist - HR Operations and Admin
Dubai International Financial Center, UAE
About the Role: The Sr. Specialist - HR Operations & Admin is a key member of the Human Resources team, responsible for overseeing the full spectrum of HR operational activities. This role demands a highly organized, det
Officer - IT
, UAE
About the role The IT Officer is the first point of contact for all technology-related queries and incidents. You will own the timely resolution of support tickets and the smooth operation of the organization's IT infras
EA and Admin
Dubai International Financial Center, UAE
Support Broker
Dubai International Financial Center, UAE
Officer - Claims
Dubai International Financial Center, UAE
Sr. Specialist - HR Operations and Admin
Dubai International Financial Center, UAE
Officer - IT
, UAE