Sr Enterprise Architect

Role Summary

Role Profile

• Manage the enterprise architecture practice through governance, standards, principles, roadmaps, reporting, and communication.
• Define and maintain architecture across customer channels, CRM, loyalty, DAM, CMS, eCommerce, and related platforms.
• Assess technologies, business cases, costs, risks, and contracts to recommend suitable platforms.
• Translate business strategy and future-state requirements into scalable enterprise and solution architectures.
• Rationalize the application portfolio by identifying redundancies, aging technology, and consolidation opportunities.
• Support advisory boards, oversee SDLC architecture alignment, and guide project and application architects.
• Lead transformation programs, including CRM migrations, and identify digital innovation opportunities.
• Develop value propositions, cost-benefit analyses, investment priorities, implementation plans, and stakeholder approaches.

Requirements

• Deep expertise in customer experience, business systems, data and integration, application, technology, and information architecture.
• Strong capabilities in business process analysis, information management, SDLC, ITSM, Agile or Lean, infrastructure, and EA or ITIL frameworks.
• Exceptional interpersonal, facilitation, negotiation, presentation, and stakeholder management skills.
• At least 10 years of architecture experience, including at least 8 years managing large enterprise architecture transformation programs.
• A relevant bachelor's or master's degree, or equivalent experience.
• TOGAF, FEAF, DOD, or Zachman certification is preferred.

What We Offer

• The employer describes a mission focused on creating memorable experiences and operating as a regional market leader.
• The organization highlights a friendly environment and a diverse workforce of more than 45,000 colleagues.