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VIP Concierge Coordinator
Majid Al Futtaim
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered Yesterday
VIP concierge servicesHospitality operationsMember enrollmentReservation managementGuest serviceLounge operations
Free
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VIP concierge servicesHospitality operationsMember enrollment
Role Overview
The VIP Concierge Coordinator is responsible for member enrollment, guest welcome, facility orientation, service information, and concierge support.
The role supports VIP guest experiences at a lounge within MAF Properties and Asset Management UAE.
Key Skills for This Role
VIP concierge servicesHospitality operationsMember enrollmentReservation managementGuest serviceLounge operations
Full Job Posting
Role Profile
The VIP Concierge Coordinator is responsible for member enrollment, guest welcome, facility orientation, service information, and concierge support.
The role supports VIP guest experiences at a lounge within MAF Properties and Asset Management UAE.
VIP Member and Guest Services
- Manage membership enrollment and welcome new and regular members.
- Show members the facilities, explain services, and facilitate concierge requirements.
- Assist guests with lounge visits and provide information about the mall, its services, and the local vicinity.
- Personalize each visit using member profiles and preferences while protecting confidential data.
Lounge and Concierge Operations
- Maintain a peaceful and service-friendly lounge environment, including F&B service and housekeeping coordination.
- Arrange reservations for dining, wellbeing, entertainment, transportation, shopping, and off-premise activities.
- Conduct pre-arrival calls and make preliminary arrangements for lounge and mall experiences.
- Manage lounge service bookings, venue preparation, and payment administration.
Additional Services and Partnerships
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