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Specialty Outlet Leader - Turtle Bay Bar And Grill

Saadiyat Rotana Resort & Villas
Abu Dhabi, UAE
Full Time
Manager
Onsite
3 weeks ago
Food & Beverage ManagementStaff SchedulingTrainingCustomer ServiceCommunicationTeam Leadership
Free

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Job Description

  • We are seeking ambitious, dynamic, self motivated Food & Beverage professionals to organize and direct a team that develops top quality food & beverage products with prompt, accurate and personalized service.
  • As a Specialty Outlet Manager, you are responsible for short and long term planning and management of the respective outlet operations to achieve customer satisfaction and quality service while meeting financial goals.

Key Responsibilities

  • Prepare schedules for all employees according to forecast and within limits of staffing guide.
  • Conduct regular training sessions with the assigned team in line with departmental SOPs.
  • Evaluate performance of the assigned team and initiate internal development and promotions.
  • Responsible for timely set up of the assigned Food & Beverage outlet according to meal settings.
  • Handle welcome and seating of arriving guests with assistance of Hostess.
  • Maintain professional and friendly relationship with outlet patrons.
  • Establish and update outlet’s database of regular guests.
  • Tour outlet and related areas frequently to ensure highest cleanliness and maintenance standards.
  • Be actively involved in outlet’s promotional activities.

Education, Qualifications & Experiences

  • College/university degree graduate.
  • Minimum two years of experience in a similar role, preferably in the Middle East.
  • Computer literate with effective communication skills.
  • Excellent command of written and spoken English.

Knowledge & Competencies

  • Hands on professional with solid food & beverage background and passion for quality and excellence.
  • Creative and eager to share desire to achieve highest quality service standards.
  • Understanding Hotel Operations, Effective Communication, Planning for Business, Supervising People, Understanding Differences, Supervising Operations, Teamwork, Adaptability, Customer Focus, Drive for Results.

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