Specialist - UX
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Key skills for this role
About the Role
Almosafer is seeking a Product Designer to join their Digital Consumer Travel experience team. The role involves shaping the future of how customers book and manage travel products, including flights, stays, and activities.
Key Skills for This Role
Responsibilities
- Identify and understand customer needs, behaviors, and pain points to define opportunities and problem statements
- Lead and support discovery activities such as user interviews, surveys, and usability tests
- Work in a fast paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms
- Consider business needs, technical constraints, data, and platform requirements to produce impactful solutions
- Creatively translate opportunities into elegant, intuitive, and effective experiences
- Rapidly produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed
- Run experiments frequently to validate assumptions and optimize solutions
Requirements
- 3 5 years of product design experience within a consumer focused organization
- Proven record of successfully shipped mobile and web experiences
- Deep understanding of product strategy and business requirements
- Comfortable planning and conducting research from interviews and usability tests to surveys
- Excellent visual design skills and proficiency in design, prototyping, and whiteboarding tools (Figma, Framer, Miro)
- Experience working with and contributing to a design system
- Strong written and verbal communication skills in Arabic and English
- Online portfolio or PDF with up to 3 projects demonstrating design thinking process and impact
Full Job Posting
About the company
- At Almosafer Travel & Tourism Co, we’re not just part of the travel industry, we’re helping shape its future.
- As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
- Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful.
- Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
About The Role
- We are seeking a Product Designer to join our team focusing on the Digital Consumer Travel experience.
- In this role, you will play a key part in shaping the future of how customers book and manage a diverse range of travel products, including flights, stays, activities, and more.
- You will work in a cross functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences.
- This role requires a deep understanding of customer needs and behaviors, business objectives and market trends, and systems knowledge.
Responsibilities
- You will identify and understand customer needs, behaviors, and pain points and use this to define opportunities and problem statements that inform the team’s work.
- You will lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities.
- You will work in a fast paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms.
- You will consider the business needs, technical constraints, data, and platform requirements in order to produce impactful and valuable solutions.
- You will creatively translate opportunities into elegant, intuitive, and effective experiences that deliver customer and business value
- You will rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.
- You will run experiments frequently to validate your assumptions and optimize your solutions.
Profile Requirements
- You have 3 5 years of product design experience within a consumer focused organization and a proven record of successfully shipped mobile and web experiences.
- You demonstrate a deep understanding of product strategy and business requirements, with a strong focus on addressing customers’ needs and pain points.
- You are a design thinker and problem solver at heart, and you consistently strive to gain a deep understanding of the customers, business, and problems you are trying to solve.
- You are comfortable planning and conducting research from interviews and usability tests to surveys, and you integrate insights into your design process.
- You have the necessary communication skills to tell a story about your work and communicate complex concepts to technical and non technical stakeholders.
- You possess excellent visual design skills and are proficient in design, prototyping, and whiteboarding tools (such as Figma, Framer, Miro). You have experience working with and contributing to a design system.
- You regularly seek and give constructive feedback. You share and discuss your work openly at every stage without any “big reveals.”
- You love working with other designers and cross functional team members and thrive on transparency and effective communication.
- You have an online portfolio or PDF you can share with us. Please include up to 3 projects that best represent your design thinking process and demonstrate the impact of your work. Applications without a portfolio will not be considered.
- You are experienced in the entire product design cycle: From UX research, wireframes and prototypes to the final design, implementation and optimization
- Proficient in design and prototyping tools (such as Figma, Framer, Proto.io)
- A strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines and design systems
Being you @ Almosafer
- At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
- Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger.
- Across functions and locations, we value accountability, trust, and collaboration and we create the structure and space for you to contribute meaningfully from day one.
- Here, You Will Find: A purpose led workplace where your ideas can create real impact; Ongoing learning and development to help you grow with intention; Recognition that celebrates your wins, both big and small; A community built on trust, curiosity, and shared momentum.
- No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
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