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Specialist – Policies & Studies (Passenger Transport)

Terracotta Outsourcing
Dubai, UAE
Full Time
Mid
Onsite
2 weeks ago
Policy DevelopmentData AnalysisReport WritingResearchBenchmarkingKPI Monitoring
Free

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Policy DevelopmentData AnalysisReport Writing
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About the job

  • We are a leading outsourcing company in the UAE, delivering recruitment, EOR/PEO, PRO services, and corporate solutions across the region.
  • We are currently supporting a prestigious government related organization in Dubai in the recruitment of a Specialist – Policies & Studies (Passenger Transport) to join their team.

Key Responsibilities

  • Prepare periodic and comprehensive reports on passenger transport activities by collecting, analyzing, and interpreting operational data.
  • Support the preparation of high quality reports that enable informed decision making by senior management.
  • Participate in the development and review of policies, studies, and strategic initiatives related to passenger transport.
  • Conduct research, benchmarking studies, and analysis of international best practices to support continuous improvement.
  • Collect, validate, and analyze operational data to ensure reporting accuracy and quality.
  • Monitor industry trends, identify operational gaps, and recommend process improvements.
  • Support the development and monitoring of departmental performance indicators (KPIs).
  • Contribute to excellence initiatives, quality management, auditing activities, and organizational performance programs.
  • Prepare, review, and translate technical documents, methodologies, manuals, and policies in accordance with organizational standards.
  • Coordinate with internal departments and external stakeholders to gather information and support policy initiatives.
  • Assist in monitoring departmental projects, ensuring timely execution and alignment with approved plans.
  • Work closely with cross functional teams to support strategic projects and policy implementation.

Qualifications & Experience

  • Bachelor's degree in Business Administration, Public Policy, Transportation, Engineering, Economics, or a related discipline.
  • Minimum 3–5 years of experience in policy development, strategic planning, research, business analysis, government, transport, or related fields.
  • Strong analytical and report writing skills with the ability to interpret complex data.
  • Experience conducting research, benchmarking, and preparing policy or strategic reports.
  • Knowledge of performance management frameworks, KPIs, and quality or excellence programs is highly preferred.
  • Excellent communication, coordination, and stakeholder management skills.
  • Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
  • Fluency in English and Arabic is mandatory.

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