Specialist-Events
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking an Events Specialist to coordinate banquet events at The Pearl Island in Doha. The role involves meeting with group coordinators, analyzing banquet event orders, and ensuring all arrangements meet guest needs.
Key Skills for This Role
Responsibilities
- Meet group coordinator/host(ess) prior to functions and make introductions
- Read and analyze banquet event order to gather guest information and determine setup
- Respond to and fulfill special banquet event arrangements
- Follow up on special banquet event arrangements to ensure compliance
- Follow company safety and security policies and report accidents
- Welcome and acknowledge guests according to company standards
- Maintain professional appearance and confidentiality
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for entire shift
- Ability to lift up to 25 pounds
Full Job Posting
Position Summary
- Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
- Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
- Respond to and try to fulfill any special banquet event arrangements.
- Follow up on special banquet event arrangements to ensure compliance.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Responsibilities
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
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