Spa Therapist
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Key skills for this role
About the Role
Deliver exceptional wellness experiences through personalized spa treatments, ensuring guest comfort and satisfaction while maintaining hygiene and safety standards.
Key Skills for This Role
Responsibilities
- Conduct professional consultations with guests to understand preferences and wellness goals
- Recommend suitable treatments and wellness experiences based on individual guest needs
- Deliver high quality spa treatments including massages, body treatments, and wellness therapies
- Perform specialised treatments such as aromatherapy, hot stone therapy, reflexology
- Create a warm, relaxing, and personalised experience for every guest
- Maintain a calm and peaceful treatment environment through appropriate lighting, temperature, music
- Provide professional advice on wellness routines, skincare, and post treatment care
- Recommend appropriate spa products and treatments based on guest preferences
- Promote spa services and retail products to support revenue objectives
- Maintain cleanliness, organisation, and presentation of treatment rooms
- Ensure all equipment, tools, linens, and amenities are prepared before and after each treatment
- Follow strict hygiene, sanitation, and safety procedures
Requirements
- Conduct professional consultations with guests prior to treatments
- Deliver a variety of high quality spa treatments including massages, body treatments, and wellness therapies
- Perform specialised treatments such as aromatherapy, hot stone therapy, reflexology
- Maintain cleanliness, organisation, and presentation of treatment rooms
- Follow strict hygiene, sanitation, and safety procedures
- Promote spa services and retail products to support revenue objectives
Full Job Posting
Role Overview
- As a Spa Therapist at Banyan Tree Dubai, you are responsible for delivering exceptional wellness experiences through personalised spa treatments.
- You are a key ambassador of the Banyan Tree brand, providing professional, attentive, and personalised care while creating a tranquil environment.
Key Responsibilities
- Conduct professional consultations with guests prior to treatments to understand their preferences, wellness goals, and any health considerations.
- Recommend suitable treatments and wellness experiences based on individual guest needs.
- Deliver a variety of high quality spa treatments, including massages, body treatments, and wellness therapies.
- Perform specialised treatments such as aromatherapy, hot stone therapy, reflexology, and other signature spa experiences.
- Ensure treatments are delivered safely, professionally, and in line with Banyan Tree Spa standards.
- Create a warm, relaxing, and personalised experience for every guest throughout their spa journey.
- Ensure guests feel comfortable, cared for, and fully relaxed before, during, and after treatments.
- Maintain a calm and peaceful treatment environment through appropriate lighting, temperature, music, and overall ambience.
- Provide professional advice on wellness routines, skincare, and post treatment care.
- Build genuine connections with guests and anticipate their needs to enhance their overall experience.
Spa Product Knowledge & Retail Support
- Recommend appropriate spa products and treatments based on guest preferences and requirements.
- Promote spa services and retail products to support revenue objectives.
- Share product knowledge and wellness recommendations with guests in a professional and consultative manner.
- Encourage repeat visits by creating memorable and personalised guest interactions.
Treatment Room & Hygiene Standards
- Maintain cleanliness, organisation, and presentation of treatment rooms at all times.
- Ensure all equipment, tools, linens, and amenities are prepared before and after each treatment.
- Follow strict hygiene, sanitation, and safety procedures in line with spa standards.
- Ensure guest records, treatment preferences, and relevant health information are accurately maintained.
- Report any maintenance, safety, or guest related concerns to the Spa management team.
Teamwork & Operational Support
- Collaborate closely with Spa, Wellness, and Front Office teams to ensure a seamless guest experience.
- Participate in training and development programmes to continuously enhance technical skills and service knowledge.
- Stay updated on the latest spa trends, treatments, and wellness practices.
- Support the overall operation of the Spa department and assist with additional duties as required.
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