Spa Receptionist

BCP offers a friendly place to work in the heart of Banff.

We have jobs for people who love nature and adventure.

You will be part of a team that cares about good service and teamwork.

Why Work With Us?

Employee Housing: We offer housing to help you settle in.

Career Growth: Learn new skills and move up in your job.

Great Team: Work with people from all over the world.

Many Perks: Discounts, events, benefits to make your life outside of work better.

Fun and Adventure: Live and work in a beautiful place with many outdoor activities.

Diverse and Inclusive Team: Join a global team that values diversity and inclusion.

As a Spa Receptionist, you will be the welcoming face of the spa, helping create a relaxing and memorable experience for every guest.

From greeting clients and managing appointments to sharing product knowledge and local recommendations, you'll play an important role in ensuring the spa operates smoothly and that guests receive exceptional service from start to finish.

• Welcome guests and provide a warm, professional, and personalized experience
• Answer incoming calls and assist guests with bookings and inquiries
• Schedule spa appointments and communicate arrival times and cancellation policies
• Coordinate with Massage Therapists and Aestheticians to ensure smooth daily operations
• Share knowledge of spa treatments, products, local activities, and attractions
• Assist guests with retail purchases and provide product recommendations
• Process debit and credit card transactions and maintain accurate cash handling procedures
• Maintain a clean, organized, and welcoming spa environment
• Support additional operational duties as required

• Previous reception, administration, or customer service experience