Solutions Engineer

TrendAITM, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAITM, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.

Here, your work goes beyond building a career.

You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Provide solutions to complex technical issues in the pre-sales capacity

Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of Trend Micro software products

Channel feature requests to Product Management to enhance Trend Micro products with new features that address customer needs

Participate in alliance projects including building vendor and customers relationships

Participate in Trend Micro beta testing programs including internally testing products in alpha and beta phase

Must be able to provide software/network troubleshooting on complex technical issues

Maintain and expand working knowledge of current and beta (non-released) Trend Micro products

Assist in development of the Knowledge Base

Provide product trainings upon request

Share best practices with other SEs to enhance the quality and efficiency of the other members

Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions

Must be able to travel regionally (about 30-35%) and perform sales presentations, marketing and user group events, and emergency on-site support to customer locations

Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products in the pre-sales context