Channel Solutions Engineer

Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform.

Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes.

Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives.

Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach.

Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements.

Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness.

Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution.

Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends.

Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value.

Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel.

Travel within the Canada for partner meetings, enablement sessions, joint customer engagements, and channel events.

Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields.

5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles.

Proven experience working with MSSPs, GSIs, resellers, or other channel organizations.

Strong understanding of public cloud technologies (AWS, Azure, GCP).

Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization.

designing/architecting solutions in on-premises, hybrid, and cloud-native environments.

Excellent communication and presentation skills with experience training partner technical teams and executives.

Demonstrated ability to deliver compelling demos and technical enablement programs.

Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape.

Experience in a fast-paced SaaS or cybersecurity startup ecosystem.

Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies.

Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).

building partner solution offerings, runbooks, or service blueprints.

Background in SOC operations, threat hunting, or incident response.

Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).

Strong technical storytelling skills—able to simplify complex concepts for diverse partner audiences.

Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems.

applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery.

CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications.

AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect.

Kubernetes, DevOps, or Cloud Security specialization certifications.

The expected salary range for this position ranges from $180,000 to $230,000 CAD annually, based on experience and qualifications.

Not meeting every single requirement?

At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace.

If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply.

You could very well be the ideal candidate for this position or others within our organization.

You're important to us.

What matters to you, matters to us too.

Trend Micro provides benefit options for you and your family.

Group benefits program with health and dental coverage

Pre-partum, maternity, parental and medical leave

Retirement Savings Programs with company match

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities.

Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

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If you're curious to learn more, click the link below to discover why joining Trend Micro could be the perfect career move for you: Trend Micro Top Employer

Be Passionate.

Be Innovative.

Be a Trender.

No sponsorship will be provided for work permit applications or renewals for this position now or in the future.

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At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world.

Our diversity and multicultural workforce are key contributing factors to our success across the globe.

Trend Micro welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.